Nice n easy

The counter staff was not very friendly when I was picking up the car. They immediately recommended an upgrade, and when I declined, their attitude worsened. They then suggested buying additional insurance, and when I refused, they started mumbling. Now, Alamo offers self-service kiosks with Chinese language options, so I recommend using the self-service machines.

Average service.

Fast service, good customer care, no hidden charges.

The car pickup was okay, but the staff complained when I didn’t buy anything from them, suggesting I use the self-service option instead. I asked if they could pay the Golden Gate Bridge toll for me, and they directly said no.

Like: The plan was to drive the whole West Coast but then we were lured in by Death Valley! Took our wheels to Area 51 then up to Oregon. I think the highways were a bit tough on her but she made it and it took next to no gas to make the full trek. Already planning the next trip, with the same size car. It was perfect for two.