I didn't get the car i was expected instead i had to pay more to get a car which fits with our needs
About QEEQ:8.0/10
Reply by Qeeq: Thanks for your review.
The car group was made up according to its function、number of seats, etc. If was offered the downgraded car, please contact us at the counter immediately.
Thanks for your feedback and look forward to seeing you next time.
From May to December, they have been using car damage as an excuse to withhold my deposit, but I can confirm that I didn't cause any damage. Pickup was also very inconvenient because the online address was not the actual store address.
They kept trying to hard sell an insurance that covers incidents without needing to file a police report. Other services were decent. However, the charges were strictly based on their system's prices, completely ignoring the RMB 160.00 we paid to Zuzuche China. Their reason was that the system shows the original price, and there was no room for negotiation. We were in a hurry to pick up the car, so we reluctantly accepted.
At the arrival level of Izmir Airport, you can see the Enterprise counter. The parking lot is across a sky bridge, and the counter staff did not accompany us to pick up the car. The counter staff also incorrectly indicated the return location, causing my family and me to shuttle between the airport counter and the parking lot, which is a considerable distance. The counter staff did not apologize and blamed the agency, QEEQ, instead. The staff at the pickup point had poor English, making communication difficult. Moreover, the only automatic vehicle available was an old Citroën C1, leaving us with no other choice.
Like: I have been upgraded to brand new better car for free ... service was amazing ... you can not ask for more really ... thank you Enterprise for making our vacation incredible. Dislike: Nothing at all
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View more >Dislike: Nothing at all