I had to add extra insurance because the Asian female staff insisted the insurance I bought wasn't enough, even though I thought it was sufficient. It cost me an additional 11 dollars per day. I really didn't want to argue further; it was summer vacation, the line was long, and I had already queued for an hour. I just wanted to leave quickly, so I ended up paying.
I rented the car for over four months. Without prior notification, they charged more than 1100 dollars monthly from my credit card. It wasn't a pre-authorization, it was an actual charge! In total, they charged over 5000 dollars, requiring me to make monthly payments to the bank, which was very inconvenient! I inquired with Avis, but got no response. Later, the rental platform responded, saying it was a deposit and would be refunded. When will it be refunded? How will it be refunded? We shall wait and see!
Like: Good car. Dislike: Two hours to pick up the car! Disaster !
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View more >Dislike: Two hours to pick up the car! Disaster !