LITTLE ROCK AIRPORT CAR RENTAL REVIEWS

The lady at the pickup counter was making a private phone call. Did not talk to me much, and the only question she asked was "who is your insurance". After that "go to the parking lot". Very unprofessional, I would say. And as per Dollar-headquarters, I was upgraded without my consent because the car that I reserved was not available, meaning additional fees were added without my consent.

I rented the car for over four months. Without prior notification, they charged more than 1100 dollars monthly from my credit card. It wasn't a pre-authorization, it was an actual charge! In total, they charged over 5000 dollars, requiring me to make monthly payments to the bank, which was very inconvenient! I inquired with Avis, but got no response. Later, the rental platform responded, saying it was a deposit and would be refunded. When will it be refunded? How will it be refunded? We shall wait and see!

Fabulous car wish I could have taken it home with me

Relatively easy to book but no alterations after confirmation which meant cancelling and rebooking

Before renting, I heard that Budget is a small company with inconvenient service and poor car conditions. However, there are limited options in Little Rock, and the price was attractive, so I took a risk. The experience turned out to be excellent, with good car condition and smooth pickup and drop-off processes.

Nice car, great price and I got an upgrade. Really made our Memorial Day weekend trip.

Name says it, easy. Got a great rate on the perfect car. Thanks!

Due to language barriers, the rental company charged additional fees using their rules. The actual rental cost exceeded the website's listed price by more than 50%. The total daily rental fee was over $150.

Quick and easy.

I was very happy with the service.

Overall, it was quite good.

Like: The staff and car were fantastic!

I originally booked a Camry, but they gave me a Nissan instead. Although it was a bit smaller, it was very new, having only driven over 20,000 kilometers! The handover with the African-American woman was quick.

Very straightforward and efficient collection and drop off. Car was ready and waiting.

El coche en perfectas condiciones. Solamente en el counter de Budget me querían vender todos los seguros nuevamente. No respetaron el contrato con QEEQ. Eso fue un desastre. Por eso no uso normalmente Budget.

El coustemer service de QEEQ impecable. Siempre responden cuando les escribo y también reaccionan cuando los necesito. Vielen Dank