From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9715640356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9715640356
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Disappointing, but doable.

Reviewed: Tue, Nov 8, 2022
About Budget: 8.0 /10
I was disappointed that the location had no sedans even though my reservation was confirmed. I was then assigned a pickup truck, but since I was there for a funeral that wouldn't work so they assigned me a van because vans were all that was left. The vehicle was okay, but the odor in the van was not pleasant. I did not complain since it was late and I was just happy to get started for the hotel. My bill should be $275.79 and on my temporary transactions I see a pending bill for $475.79. If it doesn't correct wen fully posted I will be filing a complaint. Lorenzo the agent was pleasant and professional. Thank you.
About QEEQ: 10.0 /10
Reply by Qeeq:
We are sorry to learn you had unhappy experience. We will forward your feedback to our supplier and require them to improve. Upon collection, the rental location normally block a certain amount for deposit and release it after you return the car. If you have any questions, please kindly feel free to contact with us.
Intermediate | Chrysler 200 or similar

Relevant Reviews on Budget in United States

Samuel Woolley

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Reviewed: Thu, Jul 11, 2024
About Budget: 10.0 /10
The car pickup and exchange process was quite fast.
About QEEQ: 10.0 /10

Myrna Monroe

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Reviewed: Sun, Oct 23, 2022
About Budget: 2.0 /10
There are unexplained charges every time, and I can't explain clearly because my English isn't good. Customer service couldn't resolve it. Hertz is great, never had unexplained charges. They refund the deposit immediately upon return.

Kiran Shridhar

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Compact | Toyota Corolla or similar
Reviewed: Fri, Mar 1, 2024
“could be better. i would go direct next time!”
About Budget: 7.0 /10
On dropoff, i was told i will receive a final bill for my reference. I didn't receive anything. But i can see a charge on my card. Its unexplained charge
About QEEQ: 8.0 /10
I saw the great feedback on trustpilot and went with qeeq. while offline communication was good through the process until pickup, there was little to no communication afterwards.

J.Uckelman

View more >
Compact | Toyota Corolla or similar
Reviewed: Wed, Jan 10, 2024
“Car was great, instructions for pick up were confusing”
About Budget: 8.0 /10
Checking in was extraordinarily slow, as there were only two people in front of me in line and it took over half an hour.
About QEEQ: 10.0 /10
The Pick-Up instructions for ORD are misleading: "From the terminal, you can see the shuttle bus pick-up area. Take the shuttle bus to the store and check in at the counter" ORD has a tram to get to the car rental lot from the terminals; only airport hotels have shuttle buses. Please correct the instructions to indicate that travelers should take the tram.

S.Viswanatha

View more >
Compact | Toyota Corolla or similar
Reviewed: Thu, Dec 26, 2019
“Great service and good car”
About Budget: 10.0 /10
The counter staff Alison was very helpful and as all of us were really tired and needed to get our rooms at the earliest, she made the whole process really smooth. The car was great with enough room to take all our luggage. CRITICISM: Can you please specify which fuel the car needs on the keychain. I had to call your US customer service from my UK phone to find out if it was petrol or diesel.
About QEEQ: 10.0 /10
Easy to use.

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