Happy booking and retal

The vehicle was excellent with spacious seats and a trunk that easily accommodated three large suitcases.

Counter staff did not tell me about the large number of toll roads around Denver which I was unaware of, or that toll pre-payment to Budget beforehand would save me money. Unaware of all this I was stung with some hefty toll costs which I now have to pay. Not good. My wife booked her car through Thrifty after I had dropped my car off at Budget. The counter staff at Thifty informed her of all this before she took her car out. I was with her at the time and wondered why I had not received the same advice from Budget!!

Counter staff member was not helpful at all I questioned him on a number of things regarding the extra insurance payment he said was essential and he wouldn't release the car with me paying for it. After offered me an upgrade and I refused, he then gave me a Mitsubishi outlander which is a much smaller vehicle than the Ford Edge. When I asked what else was available he said. Nothing. Simple one word answer.