Pleasure to use

Satisfied

Overall very good. However, there was some confusion when matching the car model. For those who are not familiar with the models, it is easy to end up with a lower-tier car than what was paid for.

Following the directions, it was very easy to find the counter.

the car I reserved was never there in the first place so I was quite frustrated because I was with my boy and pregnant at the sametime yet fortunately someone just dropped off very similar size vehicle of I reserved so I picked it up right away was content while driving (the one I reserved was grand cherokee one I drove was Nissan Murano) staff said there would be similar size vehicle out there in the first place but there was almost none until I pick up Murano

We had to wait in a que for over 45 minutes ,when the paperwork was eventually completed despite pre registering we had a further wait as no vehicle was available