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Live chat Email us Service Code: 3915247356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3915247356
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Was not given the car I booked and paid for. The one I got I had to return due to faults.

Reviewed: Thu, Apr 18, 2019
About Keddy by Europcar: 8.0 /10
I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you
About QEEQ: 10.0 /10
Good
Full Size Van | Volkswagen Caravelle or similar

Relevant Reviews on Keddy by Europcar in Italy

M.Kazantsev

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Compact | Peugeot 308 Estate or similar
Reviewed: Mon, Jan 13, 2020
About Keddy by Europcar: 8.0 /10
Absolutely terrible direction signs for drop-off in Terminal 2 (instead of Terminal 1). I did a few laps looking for a ride.
About QEEQ: 10.0 /10

View more >
Mini | Fiat 500 or similar
Reviewed: Wed, Aug 28, 2019
“Bad!”
About Keddy by Europcar: 7.0 /10
We had to return the car and exchange it for a new one after one hour. Brakes were not working properly and tires needed air. The client service telephone line was completely useless. The Europcar representative that checked us in was careless and didnt explain the insurance conditions properly.

K.Fleming

View more >
Mini | Smart Forfour or similar
Reviewed: Mon, Aug 19, 2019
“Thankyou for making our car booking experience a breeze!”
About Keddy by Europcar: 9.0 /10
Car was fairly new, but had some damage, and a few damaged panels had to be pointed out to staff. Car also had no water in the screen washer reservoir. Staff were great and helpful. No issues whatsoever.
About QEEQ: 10.0 /10
Had doubts about booking through Easyrentcars.com after reading reviews but went ahead and booked. Smooth process and no issues whatsoever. Got the best price on the Internet. Thanks!
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G.Beacom

View more >
Economy | Fiat Panda or similar
Reviewed: Fri, Aug 16, 2019
“Easy and stress free experience.”
About Keddy by Europcar: 9.0 /10
I was a bit sceptical about hiring a car in Italy as this was my first time to Italy but nothing could have went more smoother than this experience. No hidden extras or nasty surprises to our bill when we got back home so could not be happier, the car was nearly brand new and a joy to drive.......Thank You
About QEEQ: 10.0 /10

a.levenberg

View more >
Economy | Renault Clio or similar
Reviewed: Sun, May 26, 2019
“Europcar staff at counter and on parking lot could be mor freindly .”
About Keddy by Europcar: 7.3 /10
waited about 30 min. to finish the booking. only 2 are at parking. if you want some explanations regarding the car you have to wait or look for them.customer service could improve.
About QEEQ: 8.0 /10
it was ok.

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