Easy and enjoyable plus value

The car rental company is easy to find.

There was no information when they deducted the loss fee from the credit card, and it was very slow. They also didn't inform users about the details of the charges. Had to contact Zuzuche to urge Europcar for detailed information.

The staff were very patient and processed everything quickly.

The car exceeded my expectations. It was a nice car to drive around and there were no damages. It was like a brand new car. It allows us to connect our phone and display our GPS on the screen directly instead of looking through our phones which is a plus point. However, the lady staff at Europcar wasn’t that friendly when assisting us, for that there is some room of improvements.

The booking process was easy and understandable. Instructions were clearly stated.

Like: Car rented was in good condition , drove for more than 700km with no problem. Staff was friendly and efficient:)