Great Value and Pleasant Experience

Overall it's okay, the only drawback is the long waiting time.

They couldn't sell me an upgrade, so they gave me a lower-grade car. I booked a car with space for two 24-inch suitcases, but the Mini Cooper they provided had no trunk space. I had to pile the luggage on the back seat, increasing the risk of theft.

We booked a car way ahead of time and prepaid, yet on the day of arrival we waited for nearly an hour only to be told there was no car available. We were given a different car with instructions to come back the next day for a replacement. When we returned the next day, they told us again there was no car. The staff's attitude was terrible, and they even refused to let us complain, saying if we did, they wouldn't help us check. The store manager claimed he wasn't on duty the previous day and didn't know what happened. We were left with no choice but to wait, ruining our entire morning's schedule. Absolutely awful.

I booked a Versa or a similar model online. When picking up the car, there was no Versa, only a similar model, the Corolla, but they wanted to charge extra. I refused. Guess what car they gave me? A Toyota Yaris. Terrible service.

The Apple CarPlay and Bluetooth just didn’t work