POLAND CAR RENTAL REVIEWS

Had to wait a long time as there was a bomb threat at the airport earlier so everything was delayed. The staff was nice and answered all my questions. Would have appreciated some recompense for the delay like an upgrade or a discount to be honest.

Quick booking no issues, appreciate that they take AMEX which is my preferred method of payment. The one dollar freeze is also convenient.

Very satisfied

very good prices, no hard sell and hassle free return

good prices, easy booking

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Ok

The car had not been properly serviced upon pick up. It was lacking in windshield wiper fluid and other fluids seem to be low as many indicator lights came on towards the end of our trip.

Please make sure to inform cooperating agents that the pick up/drop off Hotel changed.

Update the pick up/drop off hotel

Nothing to report

The staff tried to charge us 100 PLN for “early pick up” when the amount around £13 was showing on our booking. He recalculated it to 73 PLN after I questioned it

Great platform, easy cancellation and rebooking.

Satisfied with the service, quick return process.

Quite satisfied

The staff was very polite and attentive.

Quite satisfied

Excellent

Great experience

They have always been good.

I have been using this company before and I’m very happy with the service as always

Never new about this page before but I’m quite happy with the service and the prices this company offer

The vehicle is in poor condition and feels unstable at 120 km/h.

Pretty good

Just do yourself a favour and never book car rentals with Panek unless you're ready to purchase their hefty insurance package. Their staff acts like they're doing you a favour by renting you the car. Fortunately, I documented the car’s condition with a video upon pickup. This turned out to be crucial, as I was later quoted an absurd £1,600 for the same damages that were already present at the time of pick up. The worst experience whatsoever.

QEEQ is a decent booking platform overall, but there’s significant room for improvement when it comes to their customer service. I encountered a frustrating experience trying to explain that the car I received was a downgrade from the one I had actually booked. Even after providing clear evidence with the category and pricing options, I struggled to get them to acknowledge the issue. Unfortunately, after multiple attempts, I ultimately gave up and had to settle for the car I was given.

Picked up the car from a store near Warsaw Old Town and returned it at the airport. Due to unclear airport signs, it took a lot of time. The rental experience was very smooth overall, and the staff guided us directly to the car.