BUDGET CAR RENTAL REVIEWS IN POLAND

Service was mediocre. The car provided was a different brand than what was booked on the app, very disappointing experience.

Budget counter shares a space with Avis, and the actual rental was done at the Avis counter. There was only one staff member, and the customer ahead of me took a long time. The staff's attitude was acceptable, and no insurance was suggested. After photocopying my passport, it was left in the copier, and in my haste to get the car, I didn’t notice. Luckily, I realized it in time.

Nuestro vuelo se retrasó a la llegada, pero no pudimos avisar porqué ni siquiera nosotros sabíamos que iba a estar volando más tiempo de lo indicado. Llegamos 30 minutos más tarde de lo previsto y por ello nos cobraron casi lo mismo que el alquiler que pagamos por el coche .

I don't recommend this car rental company because they operate at the AVIS counter. The staff is arrogant, and there's often a rude woman who forces you to buy full insurance. I have been living in Warsaw for many years and often rent cars. Hetzzi, AVIS Budget, and Greenmotion are all companies to avoid. I recommend Panek, Sixt, and Europcar. In Warsaw, car rentals are generally like this. Stay alert, carefully inspect the vehicle, and take photos before driving. I hope everyone takes this as a lesson.

Both pickup and drop-off were very fast! There is a counter at the airport arrival, very convenient and great service!

The car received was superior to the class booked

Always happy using Budget - quick and friendly experience every time!

Service was good as expected

Service was good as expected

Extremely dissatisfied, they overcharged excessively. This is the worst scam I've encountered. The original rental fee was 1266 RMB, including insurance, but the final bill suddenly had additional charges, reaching nearly 5000 RMB. It's terrifying!