ARGENTINA CAR RENTAL REVIEWS

Muy amable el personal del atención.

After picking up the car and driving, I noticed a strange noise from the engine. I immediately reported it to the rental company. However, as they didn't have a replacement car, they could only arrange a car from another rental company the next day. I was forced to make two round trips of several dozen kilometers to exchange the car, incurring time and fuel loss. The car hadn't been in any collisions, so the noise was clearly due to poor maintenance or lack of service quality on their part. Instead of addressing these issues, they were more interested in making money and forcefully charged me. I request Zuzuche to investigate this matter.

There was a queue for car pick-up, about 20 minutes; compared to other rental companies, the queue was quite long, which also speaks to the reputation and strength of Hertz. The staff were patient and attentive. My English is not very good, but she was able to slowly repeat the key points, write them down as she spoke, and didn't try to upsell any additional insurance. I was very satisfied. The pick-up process was straightforward and smooth. The drop-off process was even simpler, just handing over the keys at the parking lot. The staff asked if everything was fine and I replied that it was great with no issues. The drop-off process took only two minutes. Wonderful!

Si bien se suponía que era un Golf o similar, en el lugar nos dijeron que no contaban con ese modelo en el local, por lo que nos entregaron un sedán, ni similar al tipo de vehículo reservado que correspondía a un hatchback, tampoco nos dieron alguna solución y eso que tenían otros vehículos similares en el local, pero solo se limitaron a entregarnos uno completamente distinto a lo reservado, además no respetaron el precio y nos cobraron más sin ninguna explicación.

all right without problems.

all right without problems.

The car pickup process took a bit too long, almost half an hour. Returning the car was very convenient, just parked in the designated spot. The assigned car had a big dent in the door, which affected my mood during the trip.

We have to wait for more than 30 minutes for the Europcar guy who came to the office 35 minutes late (evidently hungover) without any excuse (we have car drop-off at 8:00 and the office should by open from 8:00). It was impossible to reach him and even using the “emergency number” of the Europcar we were give (I’m just wondering what you would do if something happens).

Sí superó mi expectativa no lo había manejado

Rate was very expensive for such a basic car.

personal muy atento y nos dio recomendaciones del lugar en general

Excellent customer service and nice cars

It’s good for saving time

Tried to scam us by saying they could not put a hold for damages ($6000)on the credit card. We called our bank on the spot and they said no one had tried to even attempt a hold. Europcar said we could either pay for daily insurance (more than the cost of the entire rental) or could not have the car. we ended up charging the $6000 to the credit card instead of placing a hold. They said they would refund it but couldn’t tell us when. The guys working the counter wouldn’t let other customers go in front of us while we were on hold with the back. I assume this tactic is used to make people uncomfortable and give in and pay the daily insurance. but as soon as the bank answered the guys working wanted us to step aside so they could help other customers. At check out they tried to tell us that we used the spare tire and put a flat tire in its place in the trunk which is 100% false.

Very satisfied!

Pretty good, but the car wasn't an SUV.

The staff was very friendly and patient. However, I booked the car for airport pickup and drop-off on the app, but the paperwork at the store indicated it was a car dispatched from the city center, requiring an additional $50 service fee. After contacting QEEQ customer service, they said they would verify the charge. I didn't have time to wait, so I paid the fee and drove off. QEEQ customer service continued to follow up, and a few days later, I received an email stating the fee should not have been charged and that they would coordinate with the rental company for a refund. It has been over ten days now, and I'm still waiting for the refund. The actual process of picking up and dropping off the car was very convenient and quick.

Friendly and patient service

Mucha espera para que nos entregaran el vehiculo. A la hora de devolverlo tambien mucha espera ya que no habia nadie en el mostrador de europcar

Excellent customer service from Europcar Aeroparque Buenos Aires. We had to replace a broken windscreen, and Europcar both there and in Mendoza were most helpful. Because of Coronavirus we had to return the car early, at 10 am on 17 March, so we could leave Argentina that day. We returned the car to the parking lot at the airport following instructions from local staff.

We wanted to use price drop protector but could not find how to switch it on at the outset. However, we cancelled our original booking and rebooked at a lower price successfully.

Car had 59,000km and showed its wear. It didn't look great, but ran just fine and was economical on fuel. Staff was helpful and marked all scrapes and dents on the outgoing and incoming car condition sheets. Very good experience.

Easyrentcars was seamless for this rental.

Relacion precio calidad regular Muy costoso para el vehiculo recibido