EUROPCAR CAR RENTAL REVIEWS IN ARGENTINA

We rented from the Newberry airport in Buenos Aires and also from El Calafate - in both cases using Europcar. The counter staff at both places were absolutely wonderful! They provided detailed explanations, took care of all the paper work very professionaly, and were very friendly and service oriented. I would highly recommend them.

They gave me wrong information about the way.

all right without problems.

all right without problems.

We have to wait for more than 30 minutes for the Europcar guy who came to the office 35 minutes late (evidently hungover) without any excuse (we have car drop-off at 8:00 and the office should by open from 8:00). It was impossible to reach him and even using the “emergency number” of the Europcar we were give (I’m just wondering what you would do if something happens).

Rate was very expensive for such a basic car.

Received what expected

personal muy atento y nos dio recomendaciones del lugar en general

Alquile un toyota etios o similar (compact) y me entregaron un Nissan March. Realmente elegi alquiar con Uds por la oferta de ese auto mejor y me entregaron un auto muy muy muy pequeño!!! muy mal. Nunca mas.

Tried to scam us by saying they could not put a hold for damages ($6000)on the credit card. We called our bank on the spot and they said no one had tried to even attempt a hold. Europcar said we could either pay for daily insurance (more than the cost of the entire rental) or could not have the car. we ended up charging the $6000 to the credit card instead of placing a hold. They said they would refund it but couldn’t tell us when. The guys working the counter wouldn’t let other customers go in front of us while we were on hold with the back. I assume this tactic is used to make people uncomfortable and give in and pay the daily insurance. but as soon as the bank answered the guys working wanted us to step aside so they could help other customers. At check out they tried to tell us that we used the spare tire and put a flat tire in its place in the trunk which is 100% false.

Mucha espera para que nos entregaran el vehiculo. A la hora de devolverlo tambien mucha espera ya que no habia nadie en el mostrador de europcar

Excellent customer service from Europcar Aeroparque Buenos Aires. We had to replace a broken windscreen, and Europcar both there and in Mendoza were most helpful. Because of Coronavirus we had to return the car early, at 10 am on 17 March, so we could leave Argentina that day. We returned the car to the parking lot at the airport following instructions from local staff.

We wanted to use price drop protector but could not find how to switch it on at the outset. However, we cancelled our original booking and rebooked at a lower price successfully.

Relacion precio calidad regular Muy costoso para el vehiculo recibido