Pickup was a big problem that only got worse when we tried to contact customer service. No one answered the phone. Fortunately our message was returned several hours later and the car was ultimately dropped off at our apartment. They need to have more reliable contact information. The drop off however was extremely smooth.
“Efficient and happy did it with eaayrentcars.com for this live support.”
About rentacar argentina:9.0/10
In BRC, no counter for rentacar. No big deal in pickup, guy waits with sign as you exit the baggage claim area. But would be nice if it was clear in the documents sent prior... Drop off a bit more complicated since same thing, but where to find the guy? Ok if you have phone sms or Whatsapp set up, but make sure you allow for time...
One complaint: had to pay the airport parking when exiting (pickup). Small fee but never happened to me in my life that I have to pay for the rental car company the airport parking..
About QEEQ:10.0/10
Was great to be able to live chat support and ask in real time where will the pickup location be as soon as I realized no counter. Was very responsive and helpful.
Car had 59,000km and showed its wear. It didn't look great, but ran just fine and was economical on fuel. Staff was helpful and marked all scrapes and dents on the outgoing and incoming car condition sheets. Very good experience.
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