LUTON CAR RENTAL REVIEWS

Although there were some sales pitches, they were within a normal range and you can just decline. The attitude was still good.

Awful

Very happy on the overall service / car condition

On line booking was easy

Very good , helpful staff

Excellent

Nice car, don’t book insurance online just buy it at the desk

The guy at the pickup point was very polite and helpful

Very nice people in green motin well done

Both of the staff excellent, helped a lot, give a good explanation, especially when we returned the car, we are in hurry to catch the train to Paris, he willing to help & send us to the nearest train station, if not we definitely will missed the train.. tq so much!

This company is very good, the staff are friendly, and they were kind during both pickup and drop-off.

Very poor overall would never hire through this service again

Staff arrived to work 15 minutes after the desk opening times. All other rental desks were operational from 8AM except Budget who started at 9 (well 9:15). That was very annoying!

The people working were very good. Especially the guy on the return. Quick, efficient, polite. Will aim to rent with these guys again

The car was much better than we expected.

It was great, I checked a few and QEEQ was definitely the best

They are utterly useless and ridiculously terrible

I was given a free upgrade to a Mercedes EQC, but the service experience was terrible. They deliberately delayed the process, suggesting I pay for the upgrade. Only when I insisted, they offered it for free. I didn't even want the upgrade, wasting much of my time. After returning the car, I received a fine with a handling fee of £40, which is ridiculously expensive. The fine could be paid at half price within fourteen days, but they sent it to me on the fourteenth day, forcing me to pay the full price.