KIRUNA CAR RENTAL REVIEWS

The car rental company provided excellent service.

Kiruna Airport is quite small, and there was no queue when we arrived, making the pickup process very smooth.

Satisfied

Hardly any queue, got the car even though we arrived earlier than expected

El alquiler según la página se haría desde el aeropuerto pero resultó que la oficina no estaba en el aeropuerto, sino en un polígono en el concesionario de Wolksvagen. Esto provocó pérdida de dinero y tiempo.

Service was very patient, pricing was clear.

The staff was okay. He got us lost, but after admitting his mistake, his attitude improved. He was quite rude before admitting it.

We arrived at Kiruna train station and found out that the pickup location was a taxi ride away. However, there were no taxis available due to heavy snow. We called the rental company and they came to pick us up without hesitation. It was like a godsend!

When we arrived at Kiruna train station, we found that the car pickup point was further away, and we needed to take a taxi. However, it was snowing heavily, and there were no taxis available. Reluctantly, we called the rental company, and they came to pick us up without hesitation. It was like a godsend!

The car rental experience was extremely poor. 1. They did not provide me with an SUV or a vehicle of the same category. 2. Due to vehicle quality issues, the car could not start at a gas station (repair station), and the delayed roadside assistance caused significant trip delays, leading to substantial economic losses. 3. After returning home, I was charged on my credit card and unreasonably asked to pay for vehicle repair costs (the malfunction was due to vehicle issues, not driver error). 4. In Norway, QEEQ's 24-hour customer service did not respond promptly to emails and could not be reached via international phone. QEEQ company did not actively cooperate with after-sales and consumer rights protection, completely ignoring the consumers.

Car pickup was quick, less than two minutes

The rental company's working hours are relatively short. Just make sure to ask any questions to the staff clearly!

Although it's a small airport, the staff were very friendly. Picking up the car was convenient; they even warmed up the car for us in the freezing weather. To return the car, just drop the key in the box.

Really good counter service, good car condition.

Quick and easy pickup and return

The service was fine and patient. We reserved a V60 but got a diesel V90 CC instead. The car was in great and new condition. The only issue was that the child seat provided didn't match our reservation. My son had to squeeze in for 10 days. They said a compatible model would be available the next day, but since we had everything planned, we couldn't go back to exchange the seat.

We picked up the car at Kiruna Airport in Sweden. The rental office is inside the airport, very close and convenient. The pickup area is just 50 meters from the terminal.

The guy in Kiruna was pretty laid-back, handling things one step at a time in an orderly manner. The self-service car return was impressive. They initially downgraded the car because my luggage didn't fit, but then they upgraded my model for free, which was great.

they advised there would be additional charge to drive into Norway

they advised there would NOT be additional charge to drive into Norway

The staff were attentive and enthusiastic.