BEWARE - Daily charge while vehicle is off road for repairs.
D.Humphrey
Australia
Reviewed: Tue, Feb 18, 2025
About BARGAIN:7.0/10
The counter staff were very pushy on insurance upsell. He tried to convince me that my travel insurance and CC insurance would not cover my excess. He then went on to tell me that if I was in an accident I would have to pay the daily rate while the car was off the road and my insurance would not cover it. I didn't believe so I called the call centre, and they confirmed this to be true. I won't be using them again for this reason. The other issue was that I could not inspect the car properly due to rain and there was no where under cover to park.
Counter staff SO helpful and allowed us a few extra hours rental for free when our flight was deferred to a later departure time.
About QEEQ:7.0/10
Totally confusing regarding the credits and offers and accessing same in time to use on my booking.
I had trouble accessing information and emails for a while.
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BEWARE - Daily charge while vehicle is off road for repairs.
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