Europcar, Madrid Airport Adolfo Suarez T4 Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Madrid Airport Adolfo Suarez T4 Information, Car Rental Instructions & Policies

Address

IBERIA FLIGHTS

Telephone

+34911505000

Pick-up Instructions

The Europcar - Madrid Airport Adolfo Suarez T4 car rental location is in terminal

You can walk to the counter of Europcar - Madrid Airport Adolfo Suarez T4 car rental.

The rental counter located at the arrival hall of T4, please proceed to the rental area.

Drop-off Instructions

T4 Module B google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -20:59 07:00 -23:59	07:00 -20:59 07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

EUR 12.09/day

capped at EUR 83.49

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 7/day

capped at EUR 89

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 12.09/day

capped at EUR 83.49

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 7/day

capped at EUR 69

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 9.99/day

capped at EUR 69

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Czech Republic Denmark Germany Finland Slovenia France Show More Andorra Austria Belgium Czech Republic Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Luxembourg Monaco Norway Netherlands Sweden Switzerland Portugal	EUR 15 per day

Vehicles are not allowed to be brought to the Canary Islands. If you plan to cross borders to other countries, EMS service is mandatory to add, priced at around 12EUR per day and maximum 156EUR. Please consult the staff at the counter for details.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Mercedes A-class Ford Focus Fiat 500 Fiat Panda Renault Captur Opel Insignia	United Kingdom The Republic of San Marino Vatican City State Italy	EUR 9.92 per day

You may drive the rented vehicle outside the Spanish mainland and in the countries described below once the EMS is added and must be done upon pick up. EMS PRICE: 12€ + VAT per day of rental and up to 156€ + VAT for the whole rental period. The vehicle cannot be taken from Mainland Spain to Island of Formentera.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Romeo Stelvio Winter Mercedes Vito Cdi	Gibraltar Italy

Driving from Spain to Italy is only allowed for car groups EBMR, EDMR, CCMR, CDMR, IDMR, and there is no 9 seats car allowed to drive to Italy.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Madrid–Barajas Airport

12.7 mi from Cuatro Vientos Airport

Railway Stations

4.8 mi from Chamartin Station

7.6 mi from Atocha Train Station

Hotels

5.7 mi from Eurostars Suites Mirasierra

7 mi from Hotel Claridge Madrid

8 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

5.1 mi from Puerta De Europa

5.2 mi from Torres Kio

5.3 mi from Paseo De La Castellana

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 40.4896 -3.5949

Location Images

Europcar-Madrid Airport Adolfo Suarez T4-9517-telegraph

The Sign

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 1.2
Vehicle cleanliness: 1.1
Spaciousness: 1.0
Counter staff: 0.9
Pick-up location: 1.2
Drop-off location: 1.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

fred
Madrid
8.7 /10 Very good
Reviewed: Sunday, December 22, 2024
agence accessible rapide et efficace
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Anonymous
Madrid
9.7 /10 Excellent
Reviewed: Sunday, December 22, 2024
Car exceed my expectations I did wait a lil long to get the car but it wasn't bad. The staff was great and very helpful. I will most definitely use Europcar again and most definitely recommend it to friends and family. Better instructions on where exactly to return the car. Perhaps a map outlining/highlighting the exact path to follow and locations to drop off the car.
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Sam
Madrid
9.3 /10 Excellent
Reviewed: Sunday, December 22, 2024
Different car what given. Expect a hybrid but was given petrol. However it is a nice car to drive.
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Gavin Dora
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
High cost performance, easy car rental, and good service.
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Ursula Landon
Madrid
2 /10 Poor
Reviewed: Sunday, December 22, 2024
The service was just so-so, but the staff of this car rental company were really bullying.
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Baldwin Johnson
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Not bad
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Darcy Hill
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
They upgraded my Golf to an Audi A4 Avant for free, which was great.
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Beverly Locke
Madrid
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The service was quite good, but the booked car couldn't fit our luggage. We had to pay over 30% extra for an upgrade.
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Moses Mark
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
My husband said we'd rent from Europcar again on our next trip to Europe.
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Keith Reynolds
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
They try to upsell you to a better car, just say no.
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Ken Raman
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Overall satisfied. The car had quite a few scratches, likely due to narrow roads in older parts of the city, which affected its appearance.
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Hogan Vogt
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good attitude, explained clearly, no additional charges
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Elsie Agnes
Madrid
4 /10 Average
Reviewed: Sunday, December 22, 2024
Due to flight delays, we couldn’t pick up the car on time. After negotiating with the rental car customer service, they agreed to delay the pickup time. However, the rental company claimed that since we did not pick up the car on time, the originally booked spacious station wagon was taken by someone else. We were given a compact SUV, a Peugeot 2008, which had very limited luggage space and was quite cramped. They asked for over 300 euros to upgrade, but there were no other cars available. The return location was extremely hard to find. We circled around the train station several times and finally found it by exiting one parking lot and following the right direction. Then, the staff claimed the fuel was insufficient (short by 3 euros) and made us refuel before returning the car. Overall, we were very dissatisfied with the rental company.
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Alice Philip
Madrid
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The staff were quite friendly. They asked if I needed additional insurance, and when I declined, there were no delays in processing. The paperwork was completed quickly. The vehicle inspection was thorough, and they proactively pointed out existing damages on the car, and coordinated a replacement if the car was not in good condition. Initially, I had booked a 5+2 car but was given an Audi A5. The car was great, but it couldn't fit five people plus luggage, so I had to go back to the counter to change the car. The exchange went smoothly. (Though, if I booked a seven-seater, why did they first give me a five-seater?)
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Ron Saul
Madrid
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The staff had a pretty good attitude. They asked if I needed additional insurance, and when I declined, they didn’t delay anything; the procedures were handled quite quickly. They were very diligent during the car inspection and proactively pointed out existing damages on the vehicle. If the car’s condition was not suitable, they were willing to coordinate a replacement. Initially, I reserved a 5+2 seat car, but they gave me an Audi A5. The car was great, but it couldn't fit five people plus luggage, so I had to go back to the counter to change the car. The car exchange was smooth (but if I booked a seven-seater, why did they give me a five-seater in the first place?).
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Gale Stone
Madrid
6 /10 Average
Reviewed: Sunday, December 22, 2024
The reserved model may not be the one you actually receive. The car rental company might give you a similar model to avoid giving you the one you want unless you pay extra.
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Jeffrey Carnegie
Madrid
4 /10 Average
Reviewed: Sunday, December 22, 2024
We booked a car through the Zuzuche app in April, but when I arrived to pick up the car on the agreed date, the rental company couldn't provide the specific car or a similar model. In addition, the rental company staff upgraded the car without informing us of extra charges, making us believe it was a free upgrade.
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Channing Dick
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Extremely satisfied
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Winifred Raglan
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Highly satisfied, the staff were very professional
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Beryl Wollaston
Madrid
4 /10 Average
Reviewed: Sunday, December 22, 2024
As soon as we entered the store, they started explaining various insurances and road conditions to us. A full coverage would cost an additional 3,000 yuan, which was quite reassuring. However, we only purchased the basic insurance as planned.
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Faithe Finger
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The service was better than expected, no insurance upselling, efficient. Although the car had many scratches, I got the model I reserved for the first time!
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Marcia McCarthy
Madrid
2 /10 Poor
Reviewed: Sunday, December 22, 2024
This Europcar branch is awful, they seriously discriminate against Asians. Watch out for them, avoid at all costs. You'll regret choosing them.
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Lewis Bartholomew
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Make sure to take videos at each spot to avoid getting scammed.
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Herbert Ted
Madrid
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very good
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Maxwell Carpenter
Madrid
8 /10 Very good
Reviewed: Sunday, December 22, 2024
It's the standard process for European car rental companies. The car I booked was not available, and the staff tried to suggest an upgrade. I declined, so they gave me a similar model!
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