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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1460970356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1460970356
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AVIS, Madrid-barajas Airport - T1 T4 Car Rental

AVIS 3000+ ratings, 26 reviews

Madrid, Spain

7.6 / 10 Good

Best Price Car Rentals at Madrid–Barajas Airport(MAD)

Last updated on: December 19, 2024

AVIS - Madrid-barajas Airport - T1 T4 Information, Car Rental Instructions & Policies

Address

Madrid Apt T1 & T4 Service Parking P1 & P4, Madrid, 28042, SPAIN

Telephone

+34902200162

Pick-up Instructions

The AVIS - Madrid-barajas Airport - T1 T4 car rental location is in terminal

You can walk to the counter of AVIS - Madrid-barajas Airport - T1 T4 car rental.

AIRLINE PASSENGERS: Proceed to the counter in the baggage claim area of Terminal 4. Customers arriving at Terminal 1 can take the airport shuttle bus to Terminal 4. T1 located at the arrivals hall, 0700-0030. T4 located in the car park ( level -1), 0700-0030. LOCAL RENTER: Not available PREFERRED SERVICE: Yes OUT OF HOURS: Key boxes available in both terminals in the Car Return area. T1 car retun office located in the car park in front of T1. T4 car return office located inside the terminal, car park level -1.

Drop-off Instructions

Please according to your departure terminal and your rental contract, return your vehicle to the drop point at T1 or T4. T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6 T4 Module B google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -00:30
07:00 -23:59
07:00 -23:59
00:00 -00:30
07:00 -22:30
07:00 -22:30
00:00 -00:30
07:00 -23:59
09:00 -21:00
00:00 -00:30
07:00 -23:59
07:00 -21:00
00:00 -00:30
07:00 -23:59
07:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of EUR 13.1 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Mercedes A-class, Ford Focus, Fiat Panda, Bmw 3 Series, Bmw 1 Series, Renault Captur, Fiat 500

The following models require 2 year's of license holding time: Vauxhall Corsa

The following models require 5 year's of license holding time: Fiat Tipo Hb, Kia Picanto, Ford Mondeo Wagon

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Sweden

Switzerland

Germany

Andorra

Austria

Belgium

Denmark

Vatican City State

France

Show More

Sweden

Switzerland

Germany

Andorra

Austria

Belgium

Denmark

Vatican City State

France

Finland

Netherlands

Italy

Liechtenstein

Luxembourg

Portugal

The Republic of San Marino

Gibraltar

EUR 22.79 per rental
According to Avis terms, winter tyre is required after 1th December. Please refer to the cross-border policy and charges as advised by the rental company.

Must-not:

Taking rental cars to following countries is not allowed:
Belarus, Lithuania, Romania, North Macedonia, Poland

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Madrid–Barajas Airport

12.7 mi from Cuatro Vientos Airport

Railway Stations

5.9 mi from Chamartin Station

7.5 mi from Atocha Train Station

Hotels

6.5 mi from Hotel Claridge Madrid

7.2 mi from Eurostars Suites Mirasierra

8.1 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

6.1 mi from Puerta De Europa

6.2 mi from Paseo De La Castellana

6.2 mi from Torres Kio

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: 40.464166666667 -3.5711111111111

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.6 / 10 Good

  • Vehicle condition: 0.3
  • Vehicle cleanliness: 0.3
  • Spaciousness: 0.3
  • Counter staff: 0.3
  • Pick-up location: 0.3
  • Drop-off location: 0.3
  • Pick-up time: over 60 mins
  • Drop-off time: over 60 mins
  • M.Bitelmal

    Madrid

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    They didn’t want to rent me the car I booked. They have said to me that my driving licence and my credit card are not from the same country. I have explain that this is part of my job and my other credit card is not valid that day. I also showed them my Spanish residency card but they weren’t satisfied with my documents. Although a month earlier managed to rent car from same company. The attitude of the lady how I dealt with that day was terrible. Definitely needs to be trained on how to deal with customer. I asked for her name to complain and she refused to give it to me. I explained that names should be shown on badges and not something to hide. She said this comes under personal protection program lol. Any way I left that company and managed to rent cat from different one with no complications. Worst car rental company I dealt with so far, So AVOID it.
    Read More >
  • E.Llamazares

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Me hicieron un cargo de oficina, cuando QEEQ dijo que todos los cargos estaban incluidos.
    Read More >
  • Roberta Walton

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Excellent experience, picking up the car at Madrid Airport was quick and convenient.
    Read More >
  • Dinah Faulkner

    Madrid

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    When we arrived at the airport to pick up the car, they required us to present two international credit cards for the driver as a guarantee. Avis explained that it was because we rented a high-end car, an Audi A4. I felt it was unnecessary. After some negotiation, they gave us a smaller Infiniti mini wagon. Although Avis said it was a downgrade, the car we got was brand new. Amazing!
    Read More >
  • Murray Isaac

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The process was quite convenient. They asked for the order, driver's license, passport, and notarized documents, then only inquired about additional insurance (I guessed, as my English isn't great). I declined, swiped my credit card, got the keys (which had the parking spot number), and left. Originally booked a BMW 3, but got a new Lada with only 1700 kilometers. Returning the car was also very easy; I just said 'done' to the staff (non-native speaker), they checked the car with a device, and it was fine. Back at the office, they gave me a receipt.
    Read More >
  • Abraham Bronte

    Madrid

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The car had many minor scratches that needed to be carefully checked, photographed, and then confirmed in writing with the staff in the hall. The store at Madrid T1 is a long walk from T2, and there were many people in line, possibly because it was Sunday. The car we got was an older, basic model.
    Read More >
  • Corey

    Madrid

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    I booked an automatic Touran but when I got to the airport, they said they didn't have any! They gave me an automatic Golf instead, but the price remained the same.
    Read More >
  • Maxine Commons

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Arranged a change in return location through the hotel front desk by calling the rental company. Overall, satisfied. The rented car was brand new with only 9km on the odometer.
    Read More >
  • Alma Hubbard

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The front desk staff didn't speak much English when I first arrived, which made communication a bit difficult. However, the car pickup experience was excellent. I rented a compact Golf but received a nearly new Volkswagen Tiguan with only 6000 kilometers on it. The car was in top condition, though being a four-wheel drive, it consumed more fuel. Returning the car was simple; I just handed over the keys and there was no deposit fee. They only charged me the rental fee upon return. Overall, aside from the front desk's limited English, everything was great. I would consider renting from AVIS again, even though it's a bit pricey.
    Read More >
  • Victor Forster

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car rental company is quite good
    Read More >
  • Florence Tennyson

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The procedures were simple and straightforward, no unnecessary talk, just got the paperwork and drove off.
    Read More >
  • Phoenix Brown

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Always very good.
    Read More >
  • Brandon Ivan

    Madrid

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    We were overcharged for the young driver fee and the second driver fee. Additionally, there is still a charge of several dozen euros that we don't understand. It was a very bad car rental experience.
    Read More >
  • Gordon Russell

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The service attitude at AVIS Madrid Airport was acceptable, though not particularly enthusiastic.
    Read More >
  • Carl Hobbes

    Madrid

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Long queue at the pickup point, limited English skills, and upselling behavior; excellent service at the drop-off location, fluent English, and shuttle service provided.
    Read More >
  • Ophelia Housman

    Madrid

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    Staff attitude was very cold and indifferent
    Read More >
  • Pandora Harte

    Madrid

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Waited in line for nearly an hour, specifically said no child seat but was still charged.
    Read More >
  • Egbert Eve

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service.
    Read More >
  • Murray Isaac

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    No waiting in line
    Read More >
  • Gustave Malory

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car was in great condition.
    Read More >
  • Suzanne Clarissa

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Speechless, forced to purchase insurance for 450 euros
    Read More >
  • Max Adam

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The rental company did not force additional insurance, and the procedures were completed quickly. The pickup location was also very close.
    Read More >
  • Tim Richards

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good
    Read More >
  • Jack Yeates

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied, the phone was easy to reach!
    Read More >
  • Boyd Bruce

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Highly satisfied
    Read More >
  • Prima Maltz

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Quite satisfied, although my English isn't great.
    Read More >
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