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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1638158356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1638158356
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Alamo, Madrid Barajas International Airport Car Rental

Alamo 3000+ ratings, 27 reviews

Madrid, Spain

6.8 / 10 Average

Best Price Car Rentals at Madrid–Barajas Airport(MAD)

Last updated on: December 19, 2024

  • Toyota Aygo

    Mini

    US$ 20/day

    Rent a car
  • Seat Ibiza

    Economy

    US$ 20/day

    Rent a car
  • Seat Arona

    Small SUV

    US$ 21/day

    Rent a car
  • Ford Focus

    Compact

    US$ 21/day

    Rent a car
  • Nissan Leaf

    Compact

    US$ 22/day

    Rent a car
  • Citroen C4

    Compact

    US$ 22/day

    Rent a car
  • Opel Mokka

    Small SUV

    US$ 23/day

    Rent a car
    • Toyota Yaris

      US$ 23/day

    • Seat Leon

      US$ 23/day

    • Hyundai Ioniq

      US$ 24/day

    Show other 35

    Fold up

    • Alamo Madrid–Barajas Airport(MAD) Opel Astra Estate Rental

      US$ 24/day

    • Alamo Madrid–Barajas Airport(MAD) Mercedes-Benz A Class Rental

      US$ 25/day

    • Alamo Madrid–Barajas Airport(MAD) Toyota C-HR Rental

      US$ 25/day

    • Alamo Madrid–Barajas Airport(MAD) Nissan Qashqai Rental

      US$ 25/day

    • Alamo Madrid–Barajas Airport(MAD) Citroen C5 Rental

      US$ 25/day

    • Alamo Madrid–Barajas Airport(MAD) Peugeot 208 Rental

      US$ 26/day

    • Alamo Madrid–Barajas Airport(MAD) Citroen Berlingo Rental

      US$ 26/day

    • Alamo Madrid–Barajas Airport(MAD) Toyota RAV4 Rental

      US$ 27/day

    • Alamo Madrid–Barajas Airport(MAD) Seat Toledo Rental

      US$ 27/day

    • Alamo Madrid–Barajas Airport(MAD) Peugeot 508 Estate Rental

      US$ 27/day

    • Alamo Madrid–Barajas Airport(MAD) Opel Insignia Rental

      US$ 27/day

    • Alamo Madrid–Barajas Airport(MAD) Kia Sportage Rental

      US$ 28/day

    • Alamo Madrid–Barajas Airport(MAD) Volkswagen Caddy Rental

      US$ 28/day

    • Alamo Madrid–Barajas Airport(MAD) Citroen C4 Picasso Rental

      US$ 28/day

    • Alamo Madrid–Barajas Airport(MAD) Renault Scenic Rental

      US$ 28/day

    • Alamo Madrid–Barajas Airport(MAD) Volvo xc40 Rental

      US$ 29/day

    • Alamo Madrid–Barajas Airport(MAD) Ford Kuga Rental

      US$ 29/day

    • Alamo Madrid–Barajas Airport(MAD) Nissan X-Trail Rental

      US$ 30/day

    • Alamo Madrid–Barajas Airport(MAD) Peugeot Partner Rental

      US$ 30/day

    • Alamo Madrid–Barajas Airport(MAD) Volvo XC60 Rental

      US$ 31/day

    • Alamo Madrid–Barajas Airport(MAD) Mercedes-Benz C Class Rental

      US$ 31/day

    • Alamo Madrid–Barajas Airport(MAD) Opel Zafira Rental

      US$ 31/day

    • Alamo Madrid–Barajas Airport(MAD) Jaguar F-Pace Rental

      US$ 33/day

    • Alamo Madrid–Barajas Airport(MAD) Peugeot 5008 Rental

      US$ 33/day

    • Alamo Madrid–Barajas Airport(MAD) Mercedes-Benz E Class Rental

      US$ 36/day

    • Alamo Madrid–Barajas Airport(MAD) Seat Alhambra Rental

      US$ 62/day

    • Alamo Madrid–Barajas Airport(MAD) Mercedes-Benz V Class Rental

      US$ 67/day

    • Alamo Madrid–Barajas Airport(MAD) Opel Vivaro Rental

      US$ 69/day

    • Alamo Madrid–Barajas Airport(MAD) Mercedes-Benz Vito Rental

      US$ 71/day

    • Alamo Madrid–Barajas Airport(MAD) Peugeot Traveller Rental

      US$ 73/day

    • Alamo Madrid–Barajas Airport(MAD) Mercedes-Benz Viano Rental

      US$ 75/day

    • Alamo Madrid–Barajas Airport(MAD) Volvo XC90 Rental

      US$ 81/day

Alamo - Madrid Barajas International Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, APMADRID ADOLFO SUAREZ T1-T4, MADRID, M, 28042

Telephone

+34912750995

Pick-up Instructions

The Alamo - Madrid Barajas International Airport car rental location is in terminal

You can walk to the counter of Alamo - Madrid Barajas International Airport car rental.

For arrivals in Terminals 1, 2 and 3 proceed towards Terminal 1. Exit the terminal building, cross the street and you will find the Car Rental cabin located in the car park. Upon arrival in Terminal 4 head to the ground floor. Walk past the Car Rental desks and head directly outside to the car park. Once in the car park, turn left and head to the end of the car park where you will find the Car Rental booth.

Drop-off Instructions

Please return the vehicle to T1 or T2 Parking at Enterprise booth.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 23 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Luxembourg

Austria

Germany

Italy

Monaco

Belgium

France

Switzerland

Netherlands

Show More

Luxembourg

Austria

Germany

Italy

Monaco

Belgium

France

Switzerland

Netherlands

Portugal

Andorra

Gibraltar

EUR 55 per rental
Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.
Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 1250-1700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Madrid–Barajas Airport

14.2 mi from Cuatro Vientos Airport

Railway Stations

6.3 mi from Chamartin Station

9.1 mi from Atocha Train Station

Hotels

7.2 mi from Eurostars Suites Mirasierra

8.3 mi from Hotel Claridge Madrid

9.5 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

6.7 mi from Puerta De Europa

6.8 mi from Paseo De La Castellana

6.8 mi from Torres Kio

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 40.4983 -3.5676

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.8 / 10 Average

  • Vehicle condition: 0.8
  • Vehicle cleanliness: 0.8
  • Spaciousness: 1.1
  • Counter staff: 0.8
  • Pick-up location: 0.8
  • Drop-off location: 0.9
  • Pick-up time: 30-60 mins
  • Drop-off time: 10-30 mins
  • R.Pena

    Madrid

    5.7 /10 Average

    Reviewed: Sunday, December 22, 2024

    The car I reserved was not available. The upgrade was dirty and required an engine service I was not told about. When I called the office, I didn’t get any help. I had to pay out of pocket for some services on the car that should have been provided( clean, vacuum, ad blue...)
    Read More >
  • G.GARCIA ROMERO

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excelente servicio al cliente, sin cargos ocultos como otras empresas. Personal Muy atento, carros ultimo modelo y muy bien cuidados
    Read More >
  • Anonymous

    Madrid

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    En la entrega podría haber algún tipo de presentación del vehículo por parte de algún funcionario, solo entregaron la llave en oficina.
    Read More >
  • Paul Jerome

    Madrid

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The staff at the Madrid pickup location had poor English skills, making communication difficult. We had booked a Renault Scenic automatic, but there were only two cars available when we got there. One of them was a local brand with a manual transmission, so there was really no choice. We ended up taking an Opel-badged diesel Mokka, which was in good condition with only 5800 kilometers, almost new. We found the return location on our own, initially going to the pickup point (pickup and return were at opposite ends of the airport) and mistakenly entering a paid parking lot. Fortunately, after asking for directions, we were able to return the car smoothly. Additionally, this rental company directly deducts a deposit, which is refunded after the car is returned. The refund process was relatively quick.
    Read More >
  • Dylan Aldridge

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service and well-maintained car. Initially, there was no staff at the airport counter, but we eventually found them outside.
    Read More >
  • Lambert Jennings

    Madrid

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    They mentioned a ticket but I haven't received it yet.
    Read More >
  • Ken Raman

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Picking up and returning the car at the airport was very convenient, but the car provided was different from the one originally booked.
    Read More >
  • Vera Robbins

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Satisfied, but there were still insurance sales pitches.
    Read More >
  • Rudolf Sophia

    Madrid

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Though we had already chosen insurance on the Zuzuche website, the rental company still charged us for insurance. They explained that it was because the insurance policies are handled by two different companies, and many people end up buying insurance again.
    Read More >
  • Antonio Lancelot

    Madrid

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Full insurance was charged both domestically and in Spain! Everyone, do not buy any insurance or full coverage on domestic platforms. Purchase it at the car rental office instead.
    Read More >
  • Flora Bess

    Madrid

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The service attitude is very low-quality. I do not recommend this rental company.
    Read More >
  • Clare Catharine

    Madrid

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The models offered by the platform are generally not available at the stores.
    Read More >
  • Cornelia Elizabeth

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    When we picked up the car, a staff member kept recommending various types of insurance. We mentioned we already bought it on the platform, and she stopped pushing. The return process was handled professionally, and we even rated the staff member. Overall, it was a satisfactory experience.
    Read More >
  • Gustave Gold

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied, highly efficient.
    Read More >
  • Everley Evan

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Average
    Read More >
  • Adelaide Rayleign

    Madrid

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Extremely poor attitude. I strongly advise everyone to avoid this rental company. I reserved a Volvo XC40, but received a damaged Citroen instead, which shocked me. The staff also messed up my email, preventing me from receiving any electronic documents. Repeated reminders to correct it were futile. Avoid at all costs.
    Read More >
  • Walker Boyle

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The actual car was a new model Kia, which is significantly larger than the Qashqai. It was a diesel vehicle with good performance and features, but not very convenient for city driving. Initially, the rental company recommended a BMW, but it would have cost an additional 25 euros per day, so I turned it down. They also suggested pre-purchasing a full tank of fuel, claiming it would save the hassle of refueling when returning the car. In reality, the tank was only a little more than half full when I picked up the car, so pre-purchasing a full tank would not have been cost-effective. I avoided this pitfall. Overall, the service attitude and the car pickup process were straightforward and smooth. Regarding additional insurance, we showed them the contract that clearly outlined the terms. That English explanation was quite important. After reviewing it, they briefly explained that in the event of a claim, we would need to pay upfront and that concluded our discussion.
    Read More >
  • Cecil Cronin

    Madrid

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The staff had a poor attitude and looked displeased, like we owed them money. The wait time for the car was long. Only the store in Spain was like this.
    Read More >
  • Dave Winifred

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied; the car we received was a new model with only 500 kilometers on it. There were three significant scratches during the car inspection, which were confirmed by the store, and returning the car was hassle-free.
    Read More >
  • Maggie Barnard

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The reception was warm and efficient, with straightforward pick-up and drop-off procedures and no hidden charges.
    Read More >
  • Montague Clare

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    It was okay.
    Read More >
  • Jonas Wilson

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car was upgraded to a Volvo, which was great. The service staff, Miss Blanka, was very enthusiastic.
    Read More >
  • Maurice Edie

    Madrid

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The staff were pretty nice and enthusiastic. However, they did mention the need to buy insurance at the store, which might be due to different understandings of the two insurance models. Originally, I wanted to rent a touring car, but they gave me a Lynk & Co.
    Read More >
  • Veromca Juliet

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service
    Read More >
  • Aubrey Holmes

    Madrid

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The car I got was much bigger than what I booked. The roads and parking lots in Spanish towns are extremely narrow, making it difficult to drive. The car was in poor condition and had a broken taillight. The most ridiculous part: they gave me a car with 8 liters of fuel and either I had to return it with at least 8 liters, or prepay for a full tank and return it empty. This policy clearly aims to take advantage of you, as it’s nearly impossible to return it with exactly the same amount of fuel. I've rented cars in multiple countries over the years, and this is the first time I encountered such a situation! The contract amount was wrong, and the staff said they would send me the correct contract later. I waited for 4–5 days but received nothing. After multiple attempts to coordinate with the rental car company’s customer service, I finally received it, but it still had errors. This country just feels unreliable overall!
    Read More >
  • Tom Funk

    Madrid

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The car was significantly larger than the one I booked, making it difficult to drive and park on the narrow roads and parking lots of Spanish towns. The car was in poor condition with a broken rear taillight. The most ridiculous part was the fuel policy: they provided the car with 8 liters of fuel and required either returning the car with no less than 8 liters or prepaying for a full tank and returning it empty. This mechanism is clearly designed to take advantage of customers, as it's impossible to return the car with exactly the right amount of fuel. In many years of renting cars in various countries in Europe, America, and Australia, this was the first time I encountered such a policy! The contract amount was incorrect. The staff promised to send me a corrected contract later, but after waiting for 4-5 days and following up multiple times with customer service, I finally received it, but it still had errors. The overall experience in this country felt very unreliable!
    Read More >
  • Cora Hume

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >
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