From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4794252356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4794252356
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Europcar, Lyon Airport Saint Exupery Car Rental

Europcar 2000+ ratings, 20 reviews

Lyon, Auvergne-Rhone-Alpes, France

7.8 / 10 Good

Best Price Car Rentals at Lyon Airport(LYS)

Last updated on: December 19, 2024

Europcar - Lyon Airport Saint Exupery Information, Car Rental Instructions & Policies

Address

AEROPORT LYON SAINT EXUPERY

Telephone

+33977403268

Pick-up Instructions

The Europcar - Lyon Airport Saint Exupery car rental location is in terminal

You can walk to the counter of Europcar - Lyon Airport Saint Exupery car rental.

Our agency and desks are in the rental zone. Shuttles to the Eu-ropcar agency are available for clients from airport terminals 1 and2 every 10 min-utes. Once the administrative formalities have been completedat the desk, you willrnfindyour vehicle in front of the “cabin” .

Drop-off Instructions

Please return your vehicle to the car-rental car park (Parking des loueurs).rnFor daytime returns : Please park in the return zone provided(on our site).rnFor nigh-time returns : Please park in the return zone provided(on our site),rnthen leave your key in the key return box.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
08:00 -22:00
09:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 26 years old with charge of EUR 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Fiat 500, Renault Clio, Fiat Panda

The following models require 3 year's of license holding time: Ford Focus, Suzuki Jimny, Renault Kangoo, Fiat Tipo Hb, Renault Captur, Opel Mokka, Opel Insignia, Fiat 500c, Nissan Juke, Opel Movano Xl2 10/12m3, Skoda Octavia, Citroen C4 Picasso, Citroen Space Tourer, Skoda Octavia, Volkswagen T-roc Cabrio, Volkswagen Beetle, Ford Kuga, Benz Vito, Peugeot 508, Kia Sportage, Mercedes A Class, Mini Convertible Cabrio, Opel Vivaro, Volkswagen Caddy Maxi, Toyota Proace, Nissan Qashqai, Peugeot 5008

The following models require 5 year's of license holding time: Bmw 5er 4x4 Gps, Volvo Xc60, Volvo Xc60 Hybride, Bmw Serie 4 Gran Coupé Automatique, Volvo Xc90 Hybride, M4 22 Seat Bus, Bmw Serie 3 Touring, Tesla Model S

The following models require 7 year's of license holding time: Mercedes C-class, Audi A3 Sportback, Volvo Xc60, Porsche Macan, Mini Cooper, Bmw 5 Series, F Peugeot Rifter, Bmw 5 Series, Bmw 4�series�gran�coup�, Bmw 2 Series Convertible, Bmw M440 Gran Coupé *model Guaranteed*, Bmw Z4 Roadster, Discovery Sport, Bmw X5 Xdrive Hybride-4wd

The following models require 10 year's of license holding time: Porsche Panamera Automatic Or Similar, Mercedes S-class, E Class Cab, Kia Sportage, Volvo Xc90, Mini Cooper Automatic Or Similar, Ford Mustang Cabriolet

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 10/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 14/day
capped at EUR 70
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 14.93/day
capped at EUR 74.65
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 14/day
capped at EUR 70
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 14/day
capped at EUR 70

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

United Kingdom

Andorra

Germany

Luxembourg

Switzerland

Sweden

Italy

Spain

Austria

Show More

United Kingdom

Andorra

Germany

Luxembourg

Switzerland

Sweden

Italy

Spain

Austria

Belgium

Czech Republic

Croatia

Denmark

Finland

Greece

Ireland

Monaco

Netherlands

Portugal

Norway

Slovenia

EUR 8 per day
Please obtain prior written authorization from Europcar to drive the Vehicle outside the Territory. If you are renting Van or Truck vehicles, driving out of France is not allowed. This Authorization may be given within 50 hours of Your request. In the case of electric vehicles, it will be Your responsibility to check that recharging devices are available and compatible in the countries in which You plan to travel. Drivers will be subject to cross border fees and must purchase additional mandatory insurance at the rental desk. Please contact the local rental desk for further information. Abroad (rented in France and travel abroad) : covered but a fix package fee will be charged in case of towing : 300€ The driver has the possibility to subscribe to an insurance called the EMS ( 10€/day - Max 30 days) to avoid the towing package in case of a breakdown.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Lyon Airport

Railway Stations

0.5 mi from Lyon Gare TGV Saint Exupéry

10.7 mi from Part-Dieu Train Station

11.9 mi from Lyon Perrache Train Station

Hotels

11.8 mi from Au coeur de Lyon - Presqu'île - Cordeliers

Other Landmarks

11 mi from Tour Du Crédit Lyonnais

11.7 mi from Rue De La République

12.1 mi from La Croix Rousse

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 45.7272 5.0724

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.8 / 10 Good

  • Vehicle condition: 6.5
  • Vehicle cleanliness: 6.5
  • Spaciousness: 6.8
  • Counter staff: 5.7
  • Pick-up location: 6.3
  • Drop-off location: 6.7
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • F.LLORENS

    Lyon

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Like: Car fit to my need
    Read More >
  • J.Boisard

    Satolas

    8.4 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Like: Good pick up
    Dislike: Dropping car before time and now discovered they charged me an additional day
    Read More >
  • F.KOCH

    Lyon

    9.8 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: Cheap rental but great service and upgrade in the car offered. A bit remote from the terminal (10min free bus drive) but efficient pick up and drop ! Would recommend definitely
    Dislike: Didn't prepared for a bus drive but in Lyon it seems now mandatory.
    Read More >
  • J.Oriel

    Lyon

    9.8 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: Booking was swift and simple. No hidden fees and clear what you were booking. Explained insurance in a way that was easy to understand.
    Dislike: no complaints
    Read More >
  • Alex

    Lyon

    9.6 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: Easy to pick up and drop off
    Dislike: Car with many scratches No choice for the car in the same category
    Read More >
  • Lizzy B

    Lyon

    9.2 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: All very quick and easy.
    Dislike: The deposit money still hasn't been released on my card a week later despite them saying it would be as soon as I returned. Also, would have liked to inspect vehicle with staff before signing.
    Read More >
  • J.Hawkes

    Lyon

    7.7 /10 Good

    Reviewed: Sunday, December 22, 2024

    Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.
    Read More >
  • Anonymous

    Lyon

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Beware the additional ECO charge applicable to all bookings
    Read More >
  • E.Nulman

    Lyon

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Best value for your money
    Read More >
  • D.Benari

    Lyon

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.
    Read More >
  • Anonymous

    Lyon

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great service provided by Europcar
    Read More >
  • FawziD

    Lyon

    7.7 /10 Good

    Reviewed: Sunday, December 22, 2024

    Comptoir mal organisé. On découvre qu'il faut prendre un numéro un peu par hasard, c'est mal indiqué. Les gens entassés dans un espace très restreint et une attente de plus d'une heure pour récupérer le véhicule. Extrêmement désagréable. Évidemment au service les préposés semblent débordés. Leur système n'est même pas informatisé. J'avais demandé une Peugeot 308 et j'ai eu une Renault Captur. Et on m'attribue cette voiture en fouillant dans des papiers pour voir ce qu'il reste. On ne se sent pas servis par un système professionnel. Je dis pour la voiture que ce n'est pas du tout la même chose. Et on me dit que c'est dans la même catégorie. (Autrement dit que je n'ai rien à dire.) Extrêmement désagréable. Au retour, le préposé ne veut pas faire le tour de la voiture pour constater son état. On doit se fier à la bonne foi de quelqu'un qui ne signe pas de bon de retour du véhicule. Je compte retourner en France tous les ans. Et y dépenser environ le même montant chaque année (plus de 800€). Si j'ai le choix, je ne voudrais plus faire affaire avec Europcar.
    Read More >
  • D.Huxtable

    Lyon

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Charged for insurance even though I said I didn’t need it and now struggling to get it refunded
    Read More >
  • A.EL FILALI

    Lyon

    3.3 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Personnel au guichet horrible pas de sourire voulant à n’importe quel prix de vous vendre des options. La dame a changé deux fois mon véhicule pour enfin me donner autre voiture que celle réservée ( manuelle au lieu d’automatique) La Jeune fille blonde aux yeux bleus limite RACISTE me faisant illusion au vol de voiture .... Plus jamais europcar est le message est à diffuser au plus grand nombre.....
    Read More >
  • Anonymous

    Lyon

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Not get the car ive booked for but after multiple requests, gave me a great vehicle.
    Read More >
  • Olivia Jeremiah

    Lyon

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Bad attitude.
    Read More >
  • Irma Houston

    Lyon

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The service is very good, but they inform you that the car you booked is no longer available. The available cars require an additional charge.
    Read More >
  • Francis Lincoln

    Lyon

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The staff did not explain the documents and vouchers that required our signatures. When we asked about the purpose of the credit card charge, they told us it was a vehicle deposit. Later, we discovered they had charged us for insurance without informing us, even though we had already purchased insurance domestically. They forced us to sign for additional insurance without our knowledge. Before returning the car, we called the store to extend the rental by 2 days, agreeing to pay an extra 100 euros. However, they later charged us over 270 euros. Despite the fuel tank being half empty, they charged us for a full tank. Throughout our inquiries, the rental company made numerous charges, causing significant confusion and loss. After a month of back-and-forth communication, we still haven't received a final response or the promised refund. We are extremely disappointed!
    Read More >
  • Lucien Belle

    Lyon

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    It's a big company, and the service is up to standard. The car is a new one, probably less than a month old.
    Read More >
  • Isabel Jim

    Lyon

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Some counter staff are not very familiar with the procedures, no one answers the service phone, long waiting times.
    Read More >
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