Friendly and efficient service

J.Oriel

France

Reviewed: Wed, Aug 8, 2018

About Europcar: 9.8 /10

Like: Booking was swift and simple. No hidden fees and clear what you were booking. Explained insurance in a way that was easy to understand.
Dislike: no complaints

Mini | Renault Twingo 2 Doors or similar

1 days rental

Relevant Reviews on Europcar LYON AIRPORT SAINT EXUPERY

Isabel Jim

France

1 days rental

Reviewed: Sat, Jul 6, 2019

About Europcar: 6.0 /10

Some counter staff are not very familiar with the procedures, no one answers the service phone, long waiting times.

France

4 day rental

Intermediate Sport | Hyundai Tucson or similar

Reviewed: Sat, Oct 8, 2022

“Very Good”

About Europcar: 8.0 /10

Not get the car ive booked for but after multiple requests, gave me a great vehicle.

About QEEQ: 10.0 /10

Best prices, customer service actually call me to let me know my booking status.

D.Benari

France

1 days rental

Compact | Ford Focus or similar

Reviewed: Mon, Jun 3, 2019

“great service but weak car.”

About Europcar: 10.0 /10

We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.

About QEEQ: 10.0 /10