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+56-226665927
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3203254356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3203254356
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Reviewed: Fri, Apr 12, 2024
About Alamo: 4.0 /10
The car I got was much bigger than what I booked. The roads and parking lots in Spanish towns are extremely narrow, making it difficult to drive. The car was in poor condition and had a broken taillight. The most ridiculous part: they gave me a car with 8 liters of fuel and either I had to return it with at least 8 liters, or prepay for a full tank and return it empty. This policy clearly aims to take advantage of you, as it’s nearly impossible to return it with exactly the same amount of fuel. I've rented cars in multiple countries over the years, and this is the first time I encountered such a situation! The contract amount was wrong, and the staff said they would send me the correct contract later. I waited for 4–5 days but received nothing. After multiple attempts to coordinate with the rental car company’s customer service, I finally received it, but it still had errors. This country just feels unreliable overall!
About QEEQ: 10.0 /10

Relevant Reviews on Alamo Madrid Barajas International Airport

Cornelia Elizabeth

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Reviewed: Wed, Oct 30, 2019
“Madrid-Valencia-Madrid”
About Alamo: 8.0 /10
When we picked up the car, a staff member kept recommending various types of insurance. We mentioned we already bought it on the platform, and she stopped pushing. The return process was handled professionally, and we even rated the staff member. Overall, it was a satisfactory experience.

Antonio Lancelot

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Reviewed: Thu, Aug 17, 2023
About Alamo: 2.0 /10
Full insurance was charged both domestically and in Spain! Everyone, do not buy any insurance or full coverage on domestic platforms. Purchase it at the car rental office instead.

Rudolf Sophia

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Reviewed: Mon, Oct 2, 2023
About Alamo: 6.0 /10
Though we had already chosen insurance on the Zuzuche website, the rental company still charged us for insurance. They explained that it was because the insurance policies are handled by two different companies, and many people end up buying insurance again.

Vera Robbins

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Reviewed: Fri, Dec 22, 2023
About Alamo: 8.0 /10
Satisfied, but there were still insurance sales pitches.
About QEEQ: 8.0 /10

View more >
Mini Van | Peugeot 5008 or similar
Reviewed: Thu, Nov 24, 2022
About Alamo: 9.0 /10
En la entrega podría haber algún tipo de presentación del vehículo por parte de algún funcionario, solo entregaron la llave en oficina.
About QEEQ: 9.0 /10

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