Hertz, Barcelona Sants Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Barcelona Sants Information, Car Rental Instructions & Policies

Address

C/VIRIATO 45

Telephone

+34902998707

Pick-up Instructions

Office located out side of Train Station building, Parking address: C/ Numancia 7,Barcelona , 08014，Continental Parking level -5.

Drop-off Instructions

Return at C/ Numancia 7,Barcelona , 08014，Continental Parking level -5.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -20:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.889605 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Renault Grand Scenic-diesel, Volvo S60 A4 Perf Volvo S90, Bmw M440 Gran Coupé *model Guaranteed*, Mercedes S-class, Mercedes E Class, Porsche Panamera Automatic Or Similar, Volvo Xc90, Mercedes Gle, Volvo Xc60, Benz Vito, Doblo 925kg 4m3, B4 Ford Custom, Peugeot Expert 5m3, Boxer 6 9m3, Crafter20m3 With Platform-diesel, Tail Lift 20m3, Transit 350l 118m3, Bmw X5

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 17/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 14/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 49.59/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 14/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 14/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Show More Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Liechtenstein Luxembourg Monaco Netherlands Norway Portugal The Republic of San Marino Sweden Switzerland	EUR 16 per rental

When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Kuga Plug In,

EUR 1015 for Great Wall Ora Funky Cat,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Opel Movano Xl2 10/12m3,

EUR 1102.53 for Fiat Panda,

EUR 1106.78 for Volkswagen T-cross,

EUR 1110 for Porsche Macan,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Peugeot 308,Renault Zoe,

EUR 1200 for Mercedes A-class,Ford Focus,Renault Clio,Toyota Aygo,Fiat 500 Cabrio Or Similar,Smart Fortwo,

EUR 1400 for Mini One,Fiat Tipo Hb,Volkswagen Caddy Maxi,Citroen Space Tourer,Toyota Corolla,Renault Captur,Peugeot 3008 Aut.,Vauxhall Mokka,Opel Mokka,Tcross 10 Tsi Renegade,Fiat 500,Opel Insignia,Ford Kuga,Skoda Karoq,Compact Or Larger,

EUR 1500 for Mercedes C-class,

EUR 1508 for Compact Elite,

EUR 1600 for Opel Vivaro,

EUR 1800 for Bmw Serie 4 Cabrio Aut,Volvo Xc60,Audi A3 Convertible,Audi A3 Sportback,Ford Mustang Convertible,

EUR 1010 for Peugeot 508,Nissan Qashqai,

EUR 1080 for Renault Arkana,

EUR 1200 for Leaf 500e Icon Mini Cooper,D1 Ds Ds3 Crossback E Tense,Peugeot E 208-electric,Carlo Icon E-electric,

EUR 1800 for Romeo Stelvio Winter,Peugeot 5008,Bmw Serie 2 Active Tourer,Audi Q5 Inc,Jaguar E-pace,Kuga Winter Tyres,

EUR 2000 for Bmw M440 Gran Coupé *model Guaranteed*,Volvo S60 A4 Perf Volvo S90,Bmw Z4 Roadster,Fiat Abarth Cabrio,Benz Vito,

EUR 2800 for Mercedes Gle,Volvo Xc90,Volvo Xc90--4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Volvo Xc90 Hybride,

EUR 3500 for Bmw X5,

EUR 3000 for Model 3 Sr,Polestar 2,Mercedes Eqc,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid O Similar,

EUR 750 for Doblo 925kg 4m3,

EUR 775 for Ford Puma Hybrid,Renault Clio,

EUR 790 for Mercedes A Class,Volkswagen Touran,Jeep Compass,

EUR 800 for B4 Ford Custom,

EUR 805 for Chevrolet Lacetti,Ford Focus Hybrid,Toyota Ch-r Hybrid,Citroen C4 Picasso,

EUR 840 for Bmw 118d,

EUR 850 for Tail Lift 20m3,

EUR 880 for Mini Cooper Cabrio,Volkswagen T-roc Cabrio,

EUR 900 for Peugeot Expert 5m3,

EUR 950 for Crafter20m3 With Platform-diesel,Boxer 6 9m3,

EUR 1400 for Mini One,

EUR 805 for Chevrolet Lacetti,

EUR 1200 for Mercedes A-class,

EUR 805 for Ford Focus Hybrid,

EUR 1400 for Fiat Tipo Hb,

EUR 1200 for Ford Focus,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 1191.92 for Peugeot 308,

EUR 1200 for Leaf 500e Icon Mini Cooper,

EUR 805 for Toyota Ch-r Hybrid,

EUR 1400 for Mercedes A Class,

EUR 790 for Mercedes A Class,

EUR 1200 for D1 Ds Ds3 Crossback E Tense,

EUR 1800 for Bmw Serie 4 Cabrio Aut,

EUR 1200 for Renault Clio,

EUR 1191.92 for Renault Zoe,

EUR 775 for Renault Clio,

EUR 3000 for Model 3 Sr,

EUR 1800 for Volvo Xc60,

EUR 1400 for Volkswagen Caddy Maxi,

EUR 1400 for Citroen Space Tourer,

EUR 3000 for Polestar 2,

EUR 1800 for Romeo Stelvio Winter,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for Peugeot E 208-electric,

EUR 1400 for Toyota Corolla,

EUR 1400 for Renault Captur,

EUR 1400 for Peugeot 3008 Aut.,

EUR 1080 for Kuga Plug In,

EUR 1800 for Peugeot 5008,

EUR 1400 for Vauxhall Mokka,

EUR 950 for Boxer 6 9m3,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Opel Mokka,

EUR 790 for Volkswagen Touran,

EUR 1400 for Tcross 10 Tsi Renegade,

EUR 1800 for Bmw Serie 2 Active Tourer,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Compass,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 2200 for Bmw 5 Series,

EUR 2800 for Mercedes Gle,

EUR 2800 for Volvo Xc90,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Toyota Aygo,

EUR 1400 for Fiat 500,

EUR 1200 for Fiat 500 Cabrio Or Similar,

EUR 1200 for Carlo Icon E-electric,

EUR 1200 for Smart Fortwo,

EUR 1800 for Audi A3 Sportback,

EUR 2000 for Bmw Z4 Roadster,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Benz Vito,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Peugeot 508,

EUR 1400 for Opel Insignia,

EUR 1400 for Ford Kuga,

EUR 1400 for Skoda Karoq,

EUR 1800 for Kuga Winter Tyres,

EUR 1010 for Nissan Qashqai,

EUR 3000 for Mercedes Eqc,

EUR 1800 for Ford Mustang Convertible,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Compact Or Larger,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Kuga Plug In,

EUR 1015 for Great Wall Ora Funky Cat,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Opel Movano Xl2 10/12m3,

EUR 1102.53 for Fiat Panda,

EUR 1106.78 for Volkswagen T-cross,

EUR 1110 for Porsche Macan,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Peugeot 308,Renault Zoe,

EUR 1200 for Mercedes A-class,Ford Focus,Renault Clio,Toyota Aygo,Fiat 500 Cabrio Or Similar,Smart Fortwo,

EUR 1500 for Mercedes C-class,

EUR 1508 for Compact Elite,

EUR 1600 for Opel Vivaro,

EUR 1800 for Bmw Serie 4 Cabrio Aut,Volvo Xc60,Audi A3 Convertible,Audi A3 Sportback,Ford Mustang Convertible,

EUR 1010 for Peugeot 508,Nissan Qashqai,

EUR 1080 for Renault Arkana,

EUR 1200 for Leaf 500e Icon Mini Cooper,D1 Ds Ds3 Crossback E Tense,Peugeot E 208-electric,Carlo Icon E-electric,

EUR 1800 for Romeo Stelvio Winter,Peugeot 5008,Bmw Serie 2 Active Tourer,Audi Q5 Inc,Jaguar E-pace,Kuga Winter Tyres,

EUR 2000 for Bmw M440 Gran Coupé *model Guaranteed*,Volvo S60 A4 Perf Volvo S90,Bmw Z4 Roadster,Fiat Abarth Cabrio,Benz Vito,

EUR 2800 for Mercedes Gle,Volvo Xc90,Volvo Xc90--4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Volvo Xc90 Hybride,

EUR 3500 for Bmw X5,

EUR 3000 for Model 3 Sr,Polestar 2,Mercedes Eqc,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid O Similar,

EUR 750 for Doblo 925kg 4m3,

EUR 775 for Ford Puma Hybrid,Renault Clio,

EUR 790 for Mercedes A Class,Volkswagen Touran,Jeep Compass,

EUR 800 for B4 Ford Custom,

EUR 805 for Chevrolet Lacetti,Ford Focus Hybrid,Toyota Ch-r Hybrid,Citroen C4 Picasso,

EUR 840 for Bmw 118d,

EUR 850 for Tail Lift 20m3,

EUR 880 for Mini Cooper Cabrio,Volkswagen T-roc Cabrio,

EUR 900 for Peugeot Expert 5m3,

EUR 950 for Crafter20m3 With Platform-diesel,Boxer 6 9m3,

EUR 1400 for Mini One,

EUR 805 for Chevrolet Lacetti,

EUR 1200 for Mercedes A-class,

EUR 805 for Ford Focus Hybrid,

EUR 1400 for Fiat Tipo Hb,

EUR 1200 for Ford Focus,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 1191.92 for Peugeot 308,

EUR 1200 for Leaf 500e Icon Mini Cooper,

EUR 805 for Toyota Ch-r Hybrid,

EUR 1400 for Mercedes A Class,

EUR 790 for Mercedes A Class,

EUR 1200 for D1 Ds Ds3 Crossback E Tense,

EUR 1800 for Bmw Serie 4 Cabrio Aut,

EUR 1200 for Renault Clio,

EUR 1191.92 for Renault Zoe,

EUR 775 for Renault Clio,

EUR 3000 for Model 3 Sr,

EUR 1800 for Volvo Xc60,

EUR 1400 for Volkswagen Caddy Maxi,

EUR 1400 for Citroen Space Tourer,

EUR 3000 for Polestar 2,

EUR 1800 for Romeo Stelvio Winter,

EUR 950 for Crafter20m3 With Platform-diesel,

EUR 1200 for Peugeot E 208-electric,

EUR 1400 for Toyota Corolla,

EUR 1400 for Renault Captur,

EUR 1400 for Peugeot 3008 Aut.,

EUR 1080 for Kuga Plug In,

EUR 1800 for Peugeot 5008,

EUR 1400 for Vauxhall Mokka,

EUR 950 for Boxer 6 9m3,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Opel Mokka,

EUR 790 for Volkswagen Touran,

EUR 1400 for Tcross 10 Tsi Renegade,

EUR 1800 for Bmw Serie 2 Active Tourer,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Jeep Compass,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 2200 for Bmw 5 Series,

EUR 2800 for Mercedes Gle,

EUR 2800 for Volvo Xc90,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Toyota Aygo,

EUR 1400 for Fiat 500,

EUR 1200 for Fiat 500 Cabrio Or Similar,

EUR 1200 for Carlo Icon E-electric,

EUR 1200 for Smart Fortwo,

EUR 1800 for Audi A3 Sportback,

EUR 2000 for Bmw Z4 Roadster,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Benz Vito,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Peugeot 508,

EUR 1400 for Opel Insignia,

EUR 1400 for Ford Kuga,

EUR 1400 for Skoda Karoq,

EUR 1800 for Kuga Winter Tyres,

EUR 1010 for Nissan Qashqai,

EUR 3000 for Mercedes Eqc,

EUR 1800 for Ford Mustang Convertible,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Compact Or Larger,

USD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.4 mi from Barcelona Airport

Railway Stations

0.3 mi from Sants Estacio

3.3 mi from Clot Rail Station

Hotels

1.7 mi from Cosmo Apartments Passeig de Gràcia

2 mi from Apartamento PAAL Ronda de Sant Pere

Other Landmarks

1.6 mi from La Pedrera

1.7 mi from Plaça Catalunya

1.9 mi from Reial Plaza

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 41.37962 2.13833

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 1.3
Vehicle cleanliness: 0.9
Spaciousness: 0.9
Counter staff: 1.0
Pick-up location: 0.7
Drop-off location: 0.7
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

charlotte arrigoni
Barcelona
8.3 /10 Very good
Reviewed: Sunday, December 22, 2024
Nous avons eu un accidents le dernier jour de voyage. La voiture a été fortement endommagée, mais l'accident n'était en aucun cas de notre faute. Le constat le montre lui-même ainsi que les témoignage de différentes personnes. Le service assistance que nous avons appelé (de nuit) à rapidement envoyé une dépanneuse, et un taxi, et nous a expliqué qu'une autre voiture "nous attendait" dans un point de retrait proche. Tout semblait simple et organisé. Seulement, le lendemain en arrivant au point de retrait Hertz, le monsieur nous informe que la caution a plus que doublée ! (pour un montant de 400€) Il nous est impossible de repartir en voiture si nous avons pas ce montant sur le carte (du conducteur précisément). L'accident, encore une fois n'était pas de notre faute, et nous avions encore une journée de loc prévue. Nous avons donc été punis pour une faute non commise. Aucune compassion, aucune aide pour trouver une solution!! Nous nous sommes retrouvé à l'aéroport d'Alicante en Espagne, sans moyen de retour, alors que nous devions être à Barcelone le soir même pour prendre un avion, retour en France. En plus du pris de la location, nous avons du aussi payer le retour en BlaBlaCar, ainsi que différents transports qui n'étaient pas prévus au début de notre voyage. Le monsieur a trouvé pour seul excuse "le service assistance Hertz est une autre compagnie qui n'a rien a voir avec nous" ! Haha, ce n'est pas notre problème !!! Mauvaise fin d'experience, dommage.
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Anonymous
Barcelona
8.7 /10 Very good
Reviewed: Sunday, December 22, 2024
The car meet our expectations but the process to collect car may take up some time
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Brian Clara
Barcelona
2 /10 Poor
Reviewed: Sunday, December 22, 2024
The staff at the pick-up location had a poor attitude and seemed impatient. The signage at the return location was not clear and the address was inaccurate.
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Lucy Sweet
Barcelona
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied with the service provided by this company. The service was quick, friendly, and trustworthy. They upgraded my manual car reservation to an automatic without any extra charge. The car was new, clean, and well-maintained. The car exchange and paperwork were faster than I expected. I will definitely use them again next time. Thank you for their excellent service!
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Griselda Nathaniei
Barcelona
6 /10 Average
Reviewed: Sunday, December 22, 2024
The Hertz pickup location had no Chinese-speaking staff and not very accommodating with English either. Overall service was average. The drop-off point's dropbox was very hard to find, very difficult.
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Tony Barrett
Barcelona
2 /10 Poor
Reviewed: Sunday, December 22, 2024
I had already paid in full, but the Hertz staff at the store canceled my car because I arrived late, and asked me to pay extra for a more expensive car. When I called QEEQ's Chinese customer service, they said they could not control Hertz and I needed to negotiate myself. I feel that QEEQ offers very low protection for customers, and Hertz is poorly managed with intentional price increases. After I insisted, they admitted I had paid in full and had to reserve the car for me. Even if I didn't pick up the car, it was still mine. Eventually, they provided a car of the same class, which proves they had a car but didn't want to give it to me initially. Their behavior was very malicious.
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Alma Hubbard
Barcelona
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Convenient and good service
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Devin Gunther
Barcelona
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Madrid Airport has return points at both T1 and T4. Choose T1 or T4 based on your flight without needing to call. T1, T2, and T3 are together, but T4 is farther away.
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Elvis Lee
Barcelona
6 /10 Average
Reviewed: Sunday, December 22, 2024
No car was available, so Hertz provided one, but they required an additional insurance purchase.
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Mary Giles
Barcelona
8 /10 Very good
Reviewed: Sunday, December 22, 2024
There were few staff at the counter, causing a queue when it's busy. Each customer takes at least 10 minutes.
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Donald Dickens
Barcelona
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Norman Rockefeller
Barcelona
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very good
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Katherine Alick
Barcelona
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good
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Evan Morley
Barcelona
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Originally planned for five people, but only three of us ended up coming. Seeing there were only three of us, they gave us a Renault Megane estate. Great for long drives, very confident handling on highways and curves.
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Clare Catharine
Barcelona
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Good communication
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Kimberley Howell(s)
Barcelona
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Both pickup and drop-off were relatively easy and not too much trouble. They tried to sell me insurance at pickup, but I told them I already had full coverage, so it was fine. Drop-off was quick too; they just checked the car's exterior and the full fuel tank, and that was it. However, the drop-off location needs some improvement. Following the address provided by QEEQ, we ended up driving into the airport parking lot, which cost us extra parking fees and wasted time. The correct address provided by QEEQ was actually the car rental counter in the airport, but the real drop-off location was an underground parking lot outside. Since it was too close, we couldn't use the GPS and had to navigate manually. We spent over half an hour just to find the drop-off point by following airport signs.
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Dominic Harrington
Barcelona
2 /10 Poor
Reviewed: Sunday, December 22, 2024
The rental company colluded with thieves and did not warn renters in advance, leading to tires being slashed and everything stolen within just 30 minutes by gangsters who slashed the tires twice! When we returned to the store for help, they only shirked responsibility and said the rental platform should be accountable. Absolutely disheartening. Trash Hertz knew their cars have rental company logos, attracting thieves, yet did nothing to prevent it. They pushed all the responsibility away when incidents occurred. Don't choose Hertz.
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Joanna Shakespeare
Barcelona
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Big brand company, very reliable overall!
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Guy Lyly
Barcelona
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
It was okay.
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Edwina Bloor
Barcelona
2 /10 Poor
Reviewed: Sunday, December 22, 2024
I was inexplicably charged an overtime fee. The invoice shows that I picked up the car at 3:13 PM, I parked the car in Hertz's designated spot before 3:00 PM, and handed over the keys around 3:00 PM. However, the return time mysteriously changed to 3:47 PM. By that time, I had already completed check-in and security procedures. The rental company used the time they inspected the car as my return time and unjustly charged the overtime fee, which is ridiculous.
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S.Belenkiy
Barcelona
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Car
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