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Live chat Email us Service Code: 2774801263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2774801263
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Barcelona-Sitges-Madrid-El Escorial-Segovia-Madrid-Toledo-Consuegra-Granada-Seville-Faro-Lisbon-Sint

Reviewed: Mon, May 20, 2019
About Hertz: 8.0 /10
Both pickup and drop-off were relatively easy and not too much trouble. They tried to sell me insurance at pickup, but I told them I already had full coverage, so it was fine. Drop-off was quick too; they just checked the car's exterior and the full fuel tank, and that was it. However, the drop-off location needs some improvement. Following the address provided by QEEQ, we ended up driving into the airport parking lot, which cost us extra parking fees and wasted time. The correct address provided by QEEQ was actually the car rental counter in the airport, but the real drop-off location was an underground parking lot outside. Since it was too close, we couldn't use the GPS and had to navigate manually. We spent over half an hour just to find the drop-off point by following airport signs.
About QEEQ: 8.0 /10

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Evan Morley

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Reviewed: Wed, Feb 19, 2020
“Barcelona--Cuenca-Madrid-Lisbon-Seville-Granada”
About Hertz: 8.0 /10
Originally planned for five people, but only three of us ended up coming. Seeing there were only three of us, they gave us a Renault Megane estate. Great for long drives, very confident handling on highways and curves.
About QEEQ: 8.0 /10

Katherine Alick

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Reviewed: Tue, Feb 25, 2020
About Hertz: 10.0 /10
Good

Alma Hubbard

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Reviewed: Mon, Dec 11, 2017
About Hertz: 10.0 /10
Convenient and good service
About QEEQ: 10.0 /10

Tony Barrett

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Reviewed: Thu, Jun 29, 2017
“QEEQ car rental platform is commendable, convenient, and efficient. The customer service is also ver”
About Hertz: 2.0 /10
I had already paid in full, but the Hertz staff at the store canceled my car because I arrived late, and asked me to pay extra for a more expensive car. When I called QEEQ's Chinese customer service, they said they could not control Hertz and I needed to negotiate myself. I feel that QEEQ offers very low protection for customers, and Hertz is poorly managed with intentional price increases. After I insisted, they admitted I had paid in full and had to reserve the car for me. Even if I didn't pick up the car, it was still mine. Eventually, they provided a car of the same class, which proves they had a car but didn't want to give it to me initially. Their behavior was very malicious.

Brian Clara

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Reviewed: Thu, Aug 13, 2015
About Hertz: 2.0 /10
The staff at the pick-up location had a poor attitude and seemed impatient. The signage at the return location was not clear and the address was inaccurate.

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