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00308 491 0209
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Live chat Email us Service Code: 8822448356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8822448356
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Budget, Ohare Airport Chicago Car Rental

Budget 4000+ ratings, 58 reviews

Chicago, Illinois, United States

8.0 / 10 Very good

Best Price Car Rentals at Chicago O`Hare Airport(ORD)

Last updated on: December 19, 2024

Budget - Ohare Airport Chicago Information, Car Rental Instructions & Policies

Address

10255 West Zemke Boulevard Ohare Airport, Chicago, 60666, United States

Telephone

773-894-1900 / +17734622731

Pick-up Instructions

The Budget - Ohare Airport Chicago car rental location is located out of the airport

You can arrive of Budget - Ohare Airport Chicago car rental by free shuttle bus.

The rental offices are located at the Multi-Modal Facility (MMF) in the airport. After collecting your luggage, please follow the Airport Transit signs and take the train to the MMF station. Once you exit, follow the logos on the signs to reach the rental counter. Please note that car return also at this Facility.

Drop-off Instructions

Please return your vehicle to the Multi-Modal Facility (MMF) at the airport. Follow the "Car Rental Return" signs along the way. After returning the vehicle, take the Airport Transit System (ATS) train to your departure terminal. MMF location on Google Maps: https://maps.app.goo.gl/e3ViZrf5hwpmGMZt9

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Canada
TRAVEL INTO CANADA WITH U.S. VEHICLE: Insurance Card: Customers must advise the counter of their plans to cross the border into Canada. The counter will place a Canadian Non-Resident Insurance Card in the rental vehicle whenever a U.S. registered vehicle goes into Canada. * This card is provided at no cost * It provides documentation that the vehicle is insured in case of an accident. * The border crossing guard may request proof of insurance.\"

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Chicago O`Hare Airport

15.5 mi from Chicago Midway Airport

18.7 mi from DuPage Airport

Railway Stations

15.9 mi from Millennium Station

Hotels

15.5 mi from Warwick Allerton - Chicago

15.8 mi from Hyatt Regency Chicago

Other Landmarks

15.4 mi from Willis Tower

15.4 mi from Water Tower Chicago

15.5 mi from 360 Chicago

FIND ME A CHEAP RENTAL
Map view of Budget Store Location
coordinates: 41.98 -87.903611111111

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.0 / 10 Very good

  • Vehicle condition: 3.2
  • Vehicle cleanliness: 2.6
  • Spaciousness: 3.0
  • Counter staff: 2.9
  • Pick-up location: 2.7
  • Drop-off location: 2.9
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • NASR ABDUL RAHMAN

    Chicago

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great Service
    Read More >
  • Eric

    Chicago

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Car reserved was not available. Was charged an extra $153 for an upgrade. Was not happy. Previously if this happened I was not charged the difference (not Budget). Not my problem that reserved car was not available.
    Read More >
  • C.Dickson

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Staff help was very good. Only problem is finding the car. They need someone in the garage to guide you.
    Read More >
  • Anonymous

    Chicago

    7.3 /10 Good

    Reviewed: Sunday, December 22, 2024

    The counter staff made me choose option with the gas charges of $66.45, when I specifically told him i will return gas full. The lady in Lexington told me about this charges and to call costumer service in Chicago. I did and the person was very unfriendly, seemed very busy and lie i was bohor him asking for me refund. He told me to send him receipt of my gas purchases, even though in the system was put that i return the vehicle with gas full. I didn't have time and patience to deal with him. I call costumer service in Lexington and they told me right away I will get refund within 1-3 days. I requested mini van I received Nissan Pathfinder. the car was spacious, smooth and easy to drive until night time. In the dark lights were so little i couldn't see the rode at all. I was scared to drive and very tired my eyes because of the lights. I will never again choose that car.
    Read More >
  • sam K

    Chicago

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great
    Read More >
  • G.Lukwaro

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I had to wait a little longer because of high demand on the day of rental, but it was well worth it as I got a good car in a very good condition and was very well cleaned up, ready for my vacation road trip.
    Read More >
  • VS Rao

    Chicago

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    No hassle experience. The Chevrolet Equinox was a great vehicle to drive and was in very good condition, almost new. The 'Blind Zone alert feature on the side view mirror while changing lanes was really great and helped a lot. The pick-up and Drop-Off process was very quick and efficient. Especially the drop-off was very smooth and efficient that it took less than 3 minutes to finish, even with some charges added for fuel level being less. Had an issue with 'Change Engine Oil Soon' warning on the dash board after 5 days of usage as it was time for oil change. Contacted both customer service on phone and Budget physical location in Lafayette, IN. I was told to continue with driving the vehicle, though I was not comfortable.
    Read More >
  • L.Olival

    Chicago

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The expected car was a Ford Transit 12p. The available car was a Chevrolet Express 12p that has a much higher fuel consumption.
    Read More >
  • F.Zurba

    Chicago

    6.3 /10 Average

    Reviewed: Sunday, December 22, 2024

    I waited for about an hour to be serve. Also, the car was not clean from inside and outside
    Read More >
  • Anonymous

    Chicago

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Pick up needs to be faster
    Read More >
  • Anonymous

    Chicago

    8.3 /10 Very good

    Reviewed: Sunday, December 22, 2024

    I was overcharged, I contacted customer service, and they refunded me.
    Read More >
  • h.darbandi

    Chicago

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    i was charged a drop off fee of $50.00 which was taken off once i showed them the voucher.
    Read More >
  • T.Garcia Colin

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    La recogida y reserva era para las 00:00 hrs del día 4 de septiembre y me lo entregaron hasta las 2:15 am Esperamos más de 2 hrs, supuestamente nos informaton q no tenian autos disponibles. El pago de cuota de las Tolls ya lo hice en la página de Illinoistolls. Espero no me las cobren Budget o Ustedes
    Read More >
  • William

    Chicago

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Everything was fine. Not sure if there was an issue with the car as I was returning it.
    Read More >
  • Craig McLeod

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Staff upgraded me as a thanks for loyalty of using that desk.
    Read More >
  • M.Safwan

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Cars were in excellent condition.
    Read More >
  • J.Uckelman

    Chicago

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Checking in was extraordinarily slow, as there were only two people in front of me in line and it took over half an hour.
    Read More >
  • G.DAV

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I was upgraded to a larger vehicle at no extra cost after I had been in the parking garage No quibble with the attendant on duty he just got on with it as the original vehicle was not available
    Read More >
  • Teresa Herty

    Chicago

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    There is a bus available at the airport that takes you to the Budget store. It's easy to find since it is located with other rental places.
    Read More >
  • Quinn Dickey

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Budget and Alamo are the same company. The signs at O'Hare Airport are terrible. I walked a kilometer to find the shuttle to the rental area. The staff was nice, a group of cheerful African Americans. However, the forced upgrade was a bit annoying.
    Read More >
  • Eileen Eveline

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Acceptable
    Read More >
  • Mabel Fielding

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Not bad, the price is cheap.
    Read More >
  • Gail Benjamin

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great service. Initially booked a Ford Edge, but they didn't have one, so they offered a Chevy Tahoe, which was also unavailable. Finally got a Grand Cherokee. Budget is quite reliable, and I've always rented from them when traveling in the US.
    Read More >
  • Eugene Priestley

    Chicago

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    I was overcharged $35 for Non PKG Items. Very dissatisfied.
    Read More >
  • Alfred Tout

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    No additional upselling, very satisfactory.
    Read More >
  • Benedict Buck

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    They offered an SUV for an extra $20 per day, which felt like a great deal.
    Read More >
  • Eunice Hodge

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Quick service due to few customers. The staff was friendly and even offered an upgrade.
    Read More >
  • Franklin Hoover

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    There were three cars to choose from, and I finally chose the newest Ford.
    Read More >
  • Ulysses Terry

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied with the company's service. They provided us with the pre-booked Ford Edge SUV that we wanted. The service attitude was great, and the car's performance was excellent.
    Read More >
  • Isidore Augustine

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great service attitude, no waiting needed.
    Read More >
  • Xaviera Swift

    Chicago

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Maybe because it was a holiday, but I waited in line for half an hour.
    Read More >
  • Molly Ann

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was acceptable.
    Read More >
  • Quincy Lena

    Chicago

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    There were over twenty people in line, and only one person was working. I don't know what the others were doing in the office, but at the very least, they need to ensure the counter service. The service attitude was okay, but the unexplained charges were very confusing. I was charged a deposit twice, paid the rental fee in advance, and was unexpectedly charged again when returning the car. They said the deposit and charges would be refunded within two business days, but there has been no news. Make sure to purchase third-party liability insurance before booking, otherwise, you won't be able to pick up the car.
    Read More >
  • Ingram Mackintosh

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    It was easy to get the car. We booked a Camry but actually received a CRV.
    Read More >
  • Chasel Martha

    Chicago

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The staff was terrible, charged a lot of extra fees, repeatedly confirmed it was a deposit that would be returned upon car return, but in the end, was inexplicably charged a lot of fees! Very bad service, the first part of the rental with Hertz was very good.
    Read More >
  • June MacMillan

    Chicago

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    Charged me more than expected.
    Read More >
  • Omar Hazlitt

    Chicago

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Long lines and few agents, waited for a long time. When it was finally my turn, they wanted to charge extra for a car with GPS because of the sound system. I refused and had to wait another 20 minutes for the manager. They first gave me a Prius, which I refused again, then the manager spent another 20 minutes to get me a Chrysler 300 with GPS.
    Read More >
  • Jacqueline Huggins

    Chicago

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    1. Did not get the reserved car model, got a downgrade instead of an upgrade; 2. Waiting time was too long;
    Read More >
  • Donna Beard

    Chicago

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    They said it was a free upgrade with no extra charges, but they debited over 1000 RMB from my credit card.
    Read More >
  • Monroe Henley

    Chicago

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Originally booked vehicle was fine without an upgrade, but was misled by sales into an unnecessary upgrade. Sales also misled about fuel charges, road tolls, etc., and didn't install an automatic payment device. Very poor experience.
    Read More >
  • Ives Barton

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfactory
    Read More >
  • Sophia Buckle

    Chicago

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    There was an accident, and the resolution was too slow. It took half an hour for someone to answer the service call.
    Read More >
  • Meredith Juliana

    Chicago

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Missing 0.1 gallons, charged $54.
    Read More >
  • Maureen Ruskin

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent! All the car rental companies are in one hall. Picked up the car by number. It was a brand new car, never used. Awesome!!!
    Read More >
  • Otis Joe

    Chicago

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Fast processing speed.
    Read More >
  • Nelly Johnny

    Chicago

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    It was not the category I booked; they downgraded the car at will.
    Read More >
  • Wayne Raymond

    Chicago

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Average, the vehicle's interior was too dirty
    Read More >
  • Bruce Hood

    Chicago

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Overall, it was okay. However, when picking up the car, they always try to upsell me on a vehicle upgrade and additional insurance.
    Read More >
  • Chester Yonng

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good
    Read More >
  • Mag Helin(a)

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Overall good service
    Read More >
  • Kerwin Alice

    Chicago

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Long wait time for pickup, but drop-off was very quick and easy.
    Read More >
  • Erica Grant

    Chicago

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    This Chicago location is run jointly with Avis. Firstly, there are no clear signs indicating that members should go to the second floor while non-members stay on the first floor, so I wasted an hour in line. The funniest part is that I then waited another hour and a half on the first floor because all the cars were rented out and they were waiting for returns. I landed at 2 PM and didn't get the car until almost 5 PM.
    Read More >
  • Neil Margaret

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I recommend QEEQ for overseas car rentals, as they provide numerous service reminders.
    Read More >
  • Suzanne Clarissa

    Chicago

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    We've rented cars multiple times in the US, and this was the first time we were asked for a cleaning fee several days after returning the car. We never eat in the car, filled up the tank before return, and cleared out plastic bags and empty water bottles, leaving only 5-6 unopened bottles. We don't drink beverages. The car was very tidy both inside and out. We only took one photo of the car's exterior, not the interior. When we returned the car, it was inspected on the spot, and they deducted toll fees from our deposit. We even asked if everything was fine, and they said yes, so we left and headed to the airport. A few days later, they sent photos showing signed windows and a messy interior, which was not our doing. The car could have been rented to others in those days. We can't understand why we should pay for cleaning. They insist we caused this and need to deduct $125 for cleaning. We don't know if this is Budge's doing or if it's a decision by the rental platform.
    Read More >
  • Wallis O'Casey

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Pretty good. Arrived at midnight, not many people.
    Read More >
  • Mignon Archibald

    Chicago

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    It was okay. However, they didn't inform me in advance that the car was different from what I rented. Also, the screen couldn't sync the navigation, which was a bit inconvenient.
    Read More >
  • D.Hill

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Bajrama who checked us in was super helpful, great customer service, attentive to our needs.
    Read More >
  • Anonymous

    Chicago

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    great car
    Read More >
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