Turkey Car Rentals

Excellent

Overall, quite satisfied. Hopefully, the deposit will be refunded soon. Other car rental companies don't require a deposit.

Pick-up and drop-off were very convenient, and the process was quick. However, the car's condition was quite average. I got a C3 with a very soft chassis, making the ride bumpy, especially at high speeds. It felt unsafe, as if the wheels might fall off at any moment.

Very satisfied, the attitude was excellent, and there was no upselling.

Overall satisfied

Very satisfied, excellent service.

Purchased comprehensive insurance for peace of mind, but at pickup the staff mentioned that in case of an accident, they wouldn't handle it directly. Instead, I would have to pay upfront and request reimbursement from Zuzuche, and there's also a deductible. Their explanation was not reassuring at all. Contacted Zuzuche customer service, and they also mentioned the deductible. Totally confused about the whole situation, but fortunately, the trip went smoothly without any incident.

Quite satisfied, the staff's attitude was good and they seemed reliable.

Satisfied

The service was very professional.

The car was missing a trunk cover when returned, but it was already missing when rented.

The car rental company is located near the airport. The quality of the tires on the car I rented was poor, and during my trip, one of the tires burst on the road. Luckily, it happened near a gas station, which had a nearby car repair shop. The shop owner drove over to replace the damaged tire and showed me cracks on other tires as well. This scared me, and I ended up driving slowly for the rest of the trip. The tire replacement cost 1500 lira. The rental company initially agreed to reimburse me when I returned the car but then said they would refund it to my credit card. Later, they claimed the amount was deducted from the toll fees. After requesting the toll fee breakdown, I found that the 1500 lira wasn't deducted. The company then said that driving with a burst tire had damaged the rim, so they wouldn't reimburse the 1500 lira. In summary, the company refused to pay back the money.

The service was quite good, and they can also speak English.

Initially, the car pickup experience was pleasant, and the service was good. However, the car return process was extremely disappointing. After entering the airport, there were no clear signs, and there were no staff members at the return point. Even after contacting them to come to the departure hall, they never showed up. My flight was about to take off, yet they asked me to go back to the parking lot and leave the keys in the car.

The attitude was mediocre, the deposit was directly charged, and the refund took a long time. I had to contact customer service to get it refunded. When it snowed, I asked to change to snow tires, but they said there were no automatic cars available.

Europcar is very helpful. I changed my drop off location from the initial goreme location to the airport. Also, even at the airport, I dropped the car at the parking lot just outside departure gates and kept the key at the Car pick up area of Europcar in the departure. They were accomodative, friendly and went extra mile in fulfilling a smooth drop off. Very nice guys

Satisfied

No one was proactively available at the airport for pickup; I had to call after arrival to get the shuttle.

Very satisfied.

The rental company service is good. After exiting the airport, the counter is on the left. The instructions to pick up the car in the parking garage are very clear.

The overall service was good, and they didn't require car wash during return.

Extremely satisfied, exceeded expectations!

Booking a car is relatively convenient, but the actual vehicle model depends on the store. The procedure is cumbersome, taking nearly an hour, and there's strong promotion of additional insurance.

The rental process was smooth and convenient. Full tank pickup and return policy is great. The staff at the store were professional. Remember to confirm the exit when leaving with the car.

Quite good

Very satisfied. The car was in excellent condition, with no hidden charges. Both pickup and return were very convenient.

bassem he is very good one

Mr: Hussin in counter he is very nice man

Everything went smoothly, great experience.

Very satisfied.

Very good.

Good

Few staff, straightforward communication, efficient service.

Overall pretty good.

Highly recommended! No deposit required, and the highway fees are directly linked. You just need to pay it once when returning the car—extremely convenient!

Satisfied!

Good

A diesel automatic vehicle with less than 40,000 kilometers.

A great car rental experience.

The service attitude was quite good, and the process of returning the car was very smooth. The overall condition of the vehicle was decent, except the tires were excessively worn. Cars with a mileage of 56,000 should have their tires replaced and maintained more attentively.

Arrived in Kaiserslautern on the second day, and the weather forecast predicted snow. The staff promptly reminded us to add snow tires, which cost €5 per day.

The service was quite efficient.

There is no storefront at the airport, only pick-up service is provided. With the help of QEEQ's customer service, I successfully picked up the car. The vehicle was in overall good condition with an intact paint finish, and the inspection needs to be thorough. While driving on snowy roads, the front bumper had a minor scratch on the lower left side, and I had to compensate when returning the car. Negotiating the compensation is possible; the initial asking price was 250 euros, but settled at 100 euros, comparable to paint repairs in domestic settings. Though the rental company is small, it operates professionally, with the main challenge being the language barrier. Tolls on highways are deducted directly from the 900-euro deposit. I was stopped by police in Nevşehir for speeding—110 km limit exceeded at 138 km—and fined 4500 liras. The payment was made the next day at the tax office of Safranbolu municipality. Paying within 15 days allows a 75% discount, but they only accept cash. In winter, it's recommended to take main roads, as rural paths suggested by Google Maps could have snow and ice buildup, posing safety risks.

Smooth pickup and drop-off process, with an automatic 2-hour grace period for delayed returns. No hidden charges.

Pickup and return process is convenient, and no credit card deposit is required. Bought full insurance at the store, received a 2024 model car, and minor scratches were not an issue. The car is equipped with a highway toll device, charging a total of 2955 lira payable at drop-off. The car was given with an empty tank; after leaving the parking area and heading uphill, there is a gas station on the right-hand side. No need to refuel too much, as the fuel here seems to run out quickly. Our car had two instances of nails puncturing the tires. The license plate has the rental company logo, which made it easy for the traffic police to spot us for speeding violations (suggested to negotiate with the goal of reducing fines). Overall, the car was good and the rental company reliable, but the fines were a bit high.

I am thoroughly satisfied. This car rental experience was excellent. After arriving at Istanbul Airport, I quickly found the rental service counter following the pickup instructions. The staff provided clear explanations and directed me to the pickup location. The car pickup process was fast, and they informed me of the nearest gas station. After taking photos to confirm there were no issues, I hit the road right away. During the return process, I was given advance guidance on navigating the road near the airport, including instructions for choosing between several intersections, complemented by comparison photos. The staff handling the car return was very efficient, and the process was completed promptly after covering highway fees.

Communication was straightforward and simple.

Renting and returning the car was very smooth and straightforward, with no hidden tricks. I highly recommend this company and will rent from them again when I visit Turkey next time.

The car was very old, with over 70,000 kilometers on it. The door locks were broken, and only the driver's door could be opened after parking. The driver's seat height adjustment was also broken, making the seating position very low. Although claimed to be an SUV, it felt more like a sedan. Overall, the condition of the car was very disappointing.

Overall, the process was smooth.