Czech Republic Car Rentals

Very good, keep it up.

Truly has the vibe of a big company!

The staff misled me and charged for a vehicle upgrade, which used to be free. I was charged over 200 euros extra. There was also a prepaid fuel option, which was quite expensive. Fortunately, I filled up the tank before returning the car and got the fuel charge canceled. Be cautious and avoid these traps.

Quick pick-up process. The car provided for one-day rental was only 1000cc, which felt slightly underpowered.

The rental details were thorough, and they reminded us to book highway tickets. They assisted in handling the process, which was very convenient.

No waiting in line. The staff was very friendly, and we had a pleasant chat. I had read earlier about staff pushing insurance on customers, but the attendant was nothing like that. He was very patient and helped resolve my issues.

It's okay.

When renting the car, they strongly recommended purchasing full insurance from them, but I insisted I already bought it through the rental platform, and they immediately proceeded to provide the car. I was lucky to get a Toyota hybrid vehicle this time, which saved me a lot on fuel costs. Returning the car was surprisingly easy; it only required entering the parking lot and using an automated camera to scan the car, and the return process was complete without any staff physically inspecting the car at pickup or return. About a week later, the full deposit was refunded—very trustworthy.

Very satisfied.

The service was acceptable, and the customer support took a few minutes before someone showed up.

Very satisfied

The store clearly explained the service details during pickup and specifically reminded us about the need to buy tickets for crossing national borders. Very satisfied with the service.

Not bad

There will be some upselling.

Do not rent from this company! It's the worst rental company ever. The deposit required is around 15,000 yuan, and refunds take forever. It's been half a month, and when we called to ask why we haven't received the refund, they claimed they had already processed it and told us to check with the bank, which had nothing to do with it. When we called for roadside assistance, they said they couldn't help because we didn't have their insurance and provided no useful suggestions, just repeating 'I cannot help you.' Basically, they are useless. We had to resolve the issue ourselves in the end.

Do not rent from this company! The worst rental company ever. The deposit is around 15,000 RMB and the refund takes forever. It's been half a month and I've called them to ask why I haven't received my refund. They shirk responsibility saying it was refunded long ago and that I should ask the bank, which has nothing to do with it. We called for their roadside assistance and they said: 'You don't have our insurance, we can't help you.' They provided no useful advice, just kept repeating: 'I cannot help you.' Overall, a useless and terrible experience. We ended up solving the problem ourselves.

Very friendly

Very satisfied

Very clear explanation! The vehicle is new and clean!

Satisfied, but the car was a bit worn out and had trouble starting in the morning.

The car rental staff was very patient in explaining and answering questions.

Great car with free upgrade, waited an hour to collect, only one staff member for extended queue- staff member was friendly and helpful

Right cars was great, I was very skeptical that everything will go smooth but it was, the pick up and drop off was quick and without any problems I dropped of the dirty car so I assumed they will charge me with cleaning fee but they said it’s included in the rental

The car was lovely and looked new but it was smaller than we expected so struggled to get luggage in .

Everything was clear and smooth

Ordered Skoda Octavia or similar, received Skoda Karoq

Everything was perfect

Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.

Quick to collect and return.

Excellent car condition, good service, nice people. Only one with the office directly inside the station, very practical. I could keep the car in their parking for another night since my travel plans had changed.

Quality cars with very kind employees

The person who received us when picking up the car was not that friendly but the one who received us when dropping the car of was very firendly!

Satisfied

Excellent

Good

Amazing Car rental....they are beginner and can do miracles.... They supported with everything I wanted

Staff si always Very helpful. Car is adequate to what was booked.

Very nice company, the staff was very friendly, and the vehicle was in very good condition

The rental company's attitude was average. Their service is far inferior to Hertz, let alone Sixt.

100% perfect

Polite, quick and easy to deal with

The car complately fulfill my expection.

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

Hertz se Porto muy bien conmigo, tuvimos que hacer un upgrade del vehículo porque no entraba el equipaje que llevamos y la verdad es que el personal se porto de maravilla con nosotros, buscamos varias opciones juntos hasta encontrar la adecuada. Muy agradecido por el servicio!

You can rent a car with a Hong Kong driver's license without an IDP... Rented a sedan, got a station wagon instead, felt like a good deal... The car was very new, had only run a little over 4000 km... 1.5T + DSG engine, satisfactory power... High vehicle configuration, key feature includes Carplay, very convenient... Super large trunk, can easily fit two 28-inch suitcases... The car was new and comfortable to drive...

The car (VW T Cross) was smaller compared to the booked Peugot 3008 Other than that all good

We ordered Mazda CX-3 or similar, but we got Golf Variant. Car was new (10.000 km) and clean, small damage was marked in the documents (scratch on paint). Handover was fast and without any problems.

Great car great price

Great car great price

Pros: - friendly staff Cons: - manual transmission instead of automatic reserved in booking - instead of full-to-full policy we got partial full and did not get refund for extra fuel we bought - super long waiting time for pickup - hard to find pickup point