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Last updated on: April 10, 2025
16Rental Locations
8Airport Locations
Map View of Car Rental Locations in Santa Barbara
Hertz
8.2/10
AVIS
6.9/10
Dollar
8.5/10
Budget
7.8/10
Alamo
9.2/10
Reviewed: January 31, 2025
The service was quite good. The only downside was that the safety seat was a bit small and not suitable for children over 5 years old.
Reviewed: September 26, 2024
When I arrived, they glanced at my order and immediately said there were no cars available due to overbooking. After a lengthy discussion, I insisted they input my order number into the system so I could confirm it on the computer and keep evidence for canceling the order. My original intent wasn't to cancel—I wanted compensation because a confirmed order with no car is unacceptable. After placing this demand, they suddenly offered me a car!
Reviewed: August 25, 2022
Very smooth and easy experience. Good rate. Staff at Hertz counter at Santa Barbara Airport were very friendly and helpful.
Reviewed: May 1, 2019
Hertz staff was really unprofessional, didn’t apologize and tried putting the blame on us for ordering on such short notice
Reviewed: October 10, 2018
I rented a two-door sports car, but they said there were none available and gave me a four-door sedan instead, trying to fool me.
Reviewed: September 23, 2018
Satisfied with the attitude, but the long waiting time caused us issues
Reviewed: September 2, 2016
The pickup location is at a small airport, so there's virtually no waiting time. The staff is friendly and provides detailed explanations.
Reviewed: July 19, 2024
There is room for improvement in the American service.
Reviewed: March 2, 2020
The reserved car is Mazda3. The actual is Hyundai Accent.. A bit lower class but acceptable
Reviewed: June 23, 2018
Like: very efficient staff at counter
Dislike: distance from counter to vehicle
Reviewed: June 21, 2018
Like: Everything.
Dislike: Nothing. Everything went smooth sailing.
Reviewed: April 3, 2018
When I arrived at the store, the staff was on the phone. After waiting for five minutes, the staff hung up and processed my rental. They asked me to wait for 5-10 minutes to get the car. However, I waited for 15 minutes and still didn't get the car.
Reviewed: September 23, 2020
The representative followed the rules strictly and did not try to upsell anything. I had prepaid for a full tank of gas through QEEQ (so I didn't need to return the car with a full tank). The agent was unaware of this and insisted on a full tank return, and seemed annoyed when I asked further questions. After confirming with QEEQ that everything was fine, the representative went to the back office and made me wait for a while. Eventually, another person came out to handle the transaction.
Reviewed: August 3, 2019
It seemed to take a long time to move people through the short line, each transaction taking a while. The agent was able to resolve a discrepancy between my reservation/confirmation and what was reflected in the Budget system (full sized vs standard sized vehicle) but it caused a delay.
Reviewed: August 22, 2022
Me encantó la experiencia pero no tenían el carro que reservé y si necesitaba más espacio
Reviewed: June 13, 2022
Initial car rented wasn't available so I was provided with a vehicle with much less luggage capacity. Amenities would of outweighed the luggage issue if they worked properly. Monitor for movies on the passenger side rear seat was broken.
Reviewed: August 27, 2018
Extremely convenient, the car was brand new and very comfortable.
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