Excellent

追加のドライバー代が今回は高かった気がします。

何回か予約と取消を行い、支払いも発生しているので いつｷｬﾝｾﾙ分の返金処理があるか戻るまでが不安です。 また、12月も借りる予定があるので返金になってから 次回の予約を取ることにします。 年に2回は行くのでスムーズに行けば今後は予約すると思います。

Very satisfied

The car broke down for three hours, called Hertz, no response after three hours. Later, a passerby helped to start the car, drove it back to the airport, and the manager-level staff at the rental company showed no apology for our experience. They did not provide a sufficient professional attitude when things went wrong. If you want to ruin your vacation, use this terrible company.

Queued for an hour and a half, took another hour to get the car. It's hard to believe that such a big company has only three people handling business.

The car smell cigarettes and I had to had to get clean and put air freshener