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Last updated on: April 11, 2025
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47Rental Locations
33Airport Locations
Map View of Car Rental Locations in Palermo
NOLEGGIARE
6.9/10
Car Motion
8.6/10
SRC Rent Car
6.0/10
Sicily By Car
8.3/10
Felirent
10.0/10
Budget
7.4/10
Rental Plus
7.3/10
Alamo
8.6/10
Hertz
8.0/10
GOLDCAR
6.4/10
Easy Car Hire
8.0/10
Locauto
7.0/10
Record Go
10.0/10
VIAGGIARE RENT
7.0/10
Target Rent Italy
4.3/10
Enterprise
7.3/10
AUTOVIA
2.0/10
italy car rent
7.8/10
WIN CAR RENTAL
6.0/10
Maggiore
8.7/10
Centauro
8.1/10
AVIS
5.7/10
Europcar
7.4/10
ecovia
6.3/10
Dollar
9.3/10
Rhodium
5.7/10
OPTIMO RENT
2.0/10
GREEN MOTION
7.8/10
Thrifty
7.7/10
Reviewed: March 26, 2025
They promote the comprehensive insurance at the store but it's not mandatory, and the car pickup process was very quick.
Reviewed: February 10, 2025
The car rental company is extremely unpleasant. During the final inspection, they used a flashlight to scrutinize the car body for scratches. Then, they checked the underside by kneeling on the ground and feeling the plastic underbody for scrapes, claiming any damage would require compensation. They said unless we recorded a video of the car's underbody when renting it, we would be held responsible. Honestly, who records a video of the underbody when renting a car? It’s just a blatant way to extort money. The staff was also rude. Absolutely disgusting experience. Avoid this company at all costs!
Reviewed: April 5, 2025
The service was great, but they don't provide rental and return receipts.
Reviewed: April 4, 2025
The car pickup service was excellent. I purchased basic insurance on the platform and added extra insurance for over 100 Euros at the store. When returning the car, they conducted a very thorough inspection. There were three extremely minor damages that would cost only 200 Yuan to repair in China, or might not even need repair. However, the rental company charged me over 680 Euros for them. I asked what my insurance covered, and the staff told me it would have been over 1,300 Euros without insurance. Unfortunately, there's no option to upload photos here, otherwise, I would definitely upload pictures to show everyone the so-called 'scratches.'
Reviewed: March 27, 2025
Affordable cost, attentive service, and detailed inspection.
Reviewed: February 15, 2025
The car inspection process was meticulous, and the procedures were clear. The price was affordable with no hidden charges. I didn't purchase the car rental company's full insurance but opted for the platform's insurance instead, which was half the cost. The rental company only reminded me that they wouldn't be responsible for claims; other than that, there were no issues. The vehicle was in great condition; although it was an SUV and relatively wide, having a rearview camera was very helpful, especially for parking in Sicily. I would choose them again next time. Their attitude was friendly, the inspection was thorough, and they provided airport shuttle services.
Reviewed: February 12, 2025
Quite satisfied. Photos were taken during both pickup and return to thoroughly inspect the car, which helps avoid disputes about any damage upon return. Since it is a local rental company with shorter working hours, no staff was present at the counter during return, and they didn't answer the phone. Eventually, I had to contact QEEQ customer service to locate someone. The booking specified a particular car model, but the given vehicle was not the same. It consumes fuel relatively quickly.
Reviewed: February 14, 2025
After two hours of driving, a tire burst occurred. It was discovered that the tire had been previously patched with a mushroom plug and was now completely unusable. Roadside assistance was requested, but communication efficiency was extremely poor, and the attitude was bad. Both the rental company and rescue phone lines had only Italian-language voicemail, forcing me to guess by pressing 1 or 2 to reach customer service. With additional help from the rental platform, it took about four hours for the rental company to dispatch a tow truck to remove the car from the road. Since the repair shop contracted by the rental company was closed on Sunday, even though a third-party rescue company was capable of immediately fixing the tire, the rental company insisted the repair be done at their designated shop on Monday due to the insurance not being purchased from their shop. This caused nearly 24 hours of delay, greatly impacting the overall trip and incurring extra expenses for lodging and taxis. Despite the tire having suffered damage at least twice with a large hole, the rental company opted to patch the tire instead of replacing it. The safety of the vehicle under such conditions is highly questionable.
Reviewed: October 25, 2024
The overall pickup and return process was quick.
Reviewed: February 7, 2025
Overall satisfied! However, the prepaid deposit has not been refunded yet.
Reviewed: January 5, 2025
The service from Budget was pretty good. Unlike the car rental company we used in Sicily before, they didn't create unnecessary trouble. Returning the car was straightforward. The only issue was the car model was changed to a Toyota Yaris, which is much smaller than the Lynk & Co we originally booked.
Reviewed: August 2, 2024
Good. Be sure to take photos of the car when picking it up.
Reviewed: July 26, 2024
Great, efficient pickup and return, smooth communication, no tricks.
Reviewed: August 16, 2023
Das PERSONAL Budget in Palermo Flughafen ist nicht professionell, viel zu langsam. Und wenn man fragen hat , warum dass es solange dauert bekommt man in einer erhöhten Stimme freche Antworten . Während wir warteten ging das Personal nach hinten um zu rauchen. Der andere schleichte herum um nicht zu arbeiten. Und nach ca.90 Minuten kamen wir dran.
Reviewed: September 27, 2024
Not satisfied. When picking up the car, they said they would pick us up in 10 minutes, but we ended up waiting almost 40 minutes at the door. The pick-up location was quite far, it was in a distant parking lot. The car they gave us initially had issues, so they replaced it with another one that we were not very happy with. The worst part was that the next day the tire started leaking, and the car itself alerted us. When we called them, they said there were no replacement cars available and told us to resolve it ourselves at a gas station. During this time, an Italian driver scraped the car and then fled. For a minor scratch, they charged me 500 euros. Fortunately, I had purchased insurance. Strongly recommend buying insurance—it was the worst car rental experience I've ever had.
Reviewed: July 23, 2024
The rental company's assistant was great, and they gave us a very new car.
Reviewed: December 7, 2024
No real service provided; they barely explain how to use the car and don't clarify the return process. They just seem eager to finish and move on. The service is unprofessional, but they do answer questions. It feels like they're reluctant to explain things properly.
Reviewed: July 26, 2019
The car was great. The windscreen needed a clean but the interior was very clean. I chose them because the other car providers at Palermo airport had horrible reviews. They were very above board and drop off was so easy. The lady at drop off (sorry forgot her name! Started with an M) was so lovely.
Reviewed: June 20, 2019
Upon arrival and pickup in the airport, the fellow at the desk really tried to push a lot of unnecessary extras such as fill up option, upgrade to larger car and extra insurance at us which we declined. The folks outside at the pickup and dropoff both were very kind and curtious.
Reviewed: November 23, 2024
Very nice, the most hassle-free car rental experience in Europe, absolutely no scams.
Reviewed: July 16, 2022
Waited 40 minutes to pick up the car. Had booked a four-door, five-seat sedan but was given a two-door mini. They said there were no other cars available and no compensation.
Reviewed: October 8, 2021
The car rental company was Hertz. Everything was excellent with no additional purchases recommended. The car was in great condition, with less than 10,000 kilometers, and the interior was almost brand new.
Reviewed: September 27, 2024
V dented car, a lot of scratches, all to be documented
Reviewed: November 4, 2019
Le personnel a été insistant sur le rajout d'une assurance complémentaire malgré le fait de lui avoir dit que nous avions lu correctement ce qui était pris en charge par Easyrentcars
Reviewed: September 15, 2019
Véhicule sale, agressivité commerciale au guichet de retrait et trop de temps passé pour retirer le véhicule.
Reviewed: August 6, 2019
Very pushy on selling additional insurance! I have ended up buying one as i was put in panic mode by the agents behind the counter. First car developed a problem after four days , phoned assistance and i ended up doing a 120 miles round trip back to Palermo to swap vehicle! All to my expenses. Second car, after only 60 miles, needed a full tank of adblue. Wont use them again.
Reviewed: August 20, 2024
QEEQ customer service is very reliable and helped resolve issues even in the middle of the night.
Reviewed: August 3, 2024
Staff were nice, not pushy on extra insurances or anything
Reviewed: July 22, 2024
The store is a bit far from the airport, requiring a shuttle bus. You need to call for the shuttle and wait for it to come. If you're unlucky, the wait can be quite long, which is not a great experience.
Returning the car is better, just navigate to the store and return the car, then take the shuttle to the airport.
Insurance is recommended but not pushed aggressively.
The car I got was not ideal. I originally booked a Skoda, but ended up with a Citroen C3 with almost 40,000 kilometers on it.
Reviewed: August 8, 2024
Overall satisfied. Both pickup and drop-off were at the airport, but you need to call in advance to confirm the exact location. If you don't have full insurance, be sure to mark all existing vehicle issues with the staff during pickup; otherwise, there could be major problems during drop-off! I bought full insurance at the airport and assumed the staff had already marked all issues when I picked up the car, but many previous scratches and dents were actually not noted. When returning the car, the staff claimed there were scratches. Luckily, I had full insurance and the initial video, so I wasn't charged extra. Otherwise, I definitely would have been charged! Make sure to buy full insurance at the airport from the car rental company, not just through the app…
Reviewed: July 8, 2024
There was initially some doubts about the availability of a car beyond 6 hours from booking time, my flight was late and I was worried. They ended up giving me a bigger car and the price was slightly higher, but overall OK
Reviewed: July 6, 2024
Smooth communication, and the car was in good condition!
Reviewed: June 28, 2022
No people carrier available on the day of arrival. Rude staff who didn’t think this was their fault and tried to give us 2 small cars - they didn’t appreciate this would be double the fuel and double the insurance costs. They initially refused to drop off a larger car at our premises but eventually agreed to this. Poor service. The large car dropped off was unclean inside and they tried to charge us a cleaning fee on dropping this off - we refused with photographic evidence of the lack of cleanliness of the car on receiving g it.
Reviewed: December 17, 2018
The pickup location was far, and the forms were in Italian without English translation.
Reviewed: March 14, 2024
The car provided did not match the one I booked; I received an extremely damaged old vehicle. They claimed all cars were like that and had no Smart available. The staff had a terrible attitude, especially after learning I refused to purchase any insurance. They ignored my request for help with my 30 kg suitcase, and one of the female staff members complained of back pain. Ultimately, a passerby helped me with my luggage. The car was very old, had no USB port, and the central console screen was almost unreadable, so I had to use my phone for navigation. For pickup, they had to collect me from the airport, but communication was difficult in English until a local helped translate. I had to wait outside the airport for them, which was 5 km away. They charged €50 for dropping off the car at the airport, whereas my nearby hotel owner charged €30 for the ride. Overall, my 7-day rental cost me over €20 additionally, and the taxi to the airport cost me €30 for 5 km. They also charged me over €800 without explanation; I have notified the bank for investigation and they advised me to report to the police if necessary. Be careful when dealing with this company or any car rental in Italy, as even gas stations can be tricky.
Reviewed: February 24, 2024
The overall service was quite good. They were very thorough in verifying the order. But I recommend buying full insurance at the counter. Otherwise, according to many Google reviews, the return process can be troublesome if you don't. I bought full insurance, so I didn't encounter any problems.
Reviewed: January 11, 2024
Smooth rental, except for a bit of confusion finding drop off location.
Reviewed: August 27, 2022
They arbitrarily switched the vehicle, and the car we got was not the one we reserved.
Reviewed: November 17, 2022
Pick up did not take particularly long but dropping off was quite frustrating with at least 5 more customers returning their cars at the same time and only one (overworked) guy dealing with all of us. Otherwise everything went really smoothly. I would recommend this company and won't hesitate use them again in the future.
Reviewed: October 12, 2022
Despite the 1hr 30mns wait queing at the desk overall good service.
Reviewed: May 17, 2022
Staff was helpful and friendly. Pick-up was easily accessible.
Reviewed: December 3, 2019
Always a pleasure renting with Maggiore. Everything was smooth. Was given a better car also.
Reviewed: July 19, 2022
The store's pick-up service was very untimely; I waited at the airport for forty minutes before someone arrived! Initially, they promised a full tank, but the car only had 80% fuel when I received it. Furthermore, because of their delay in the pick-up service, the actual rental start time was fifty minutes later than scheduled, yet the store insisted on returning the car at the originally scheduled time – such unfair terms! The car's condition was also quite average with very basic accessories.
Reviewed: June 28, 2019
the car was fine. understanding and finding the pickup location more difficult. but it all worked out after a phone call.
Reviewed: June 15, 2019
voiture panda neuve (11km), personnel au retour compétent mais parlant anglais et non français
Reviewed: May 9, 2019
On vous récupère à l'aéroport, on vous ramène à l'aéroport. Le véhicule n'a que 650 kms et est super équipé (GPS,climatisation, assistance en côte, régulateur de vitesse). Au retour le lavage du véhicule est réalisé par Centuro. Le personnel est agréable, et vous explique clairement les conditions du contrat. Tout cela pour 72 euros pour 8 jours avec une assurance tous risques sans franchise. (36 euros avec l'assurance de base). BRAVO et à bientôt
Reviewed: February 9, 2020
Avis is really terrible. When I arrived at the airport, they first asked if I could drive a manual car. I said no, so they told me they only had one automatic car left, which was twice as expensive. Now, after final settlement, it turned out to be three times more expensive. I returned the car with a full tank and had paid for the toll in advance. It's outrageous. Once you sign, they don't recognize anything. I saw that Avis has the most negative reviews, seemingly managing to survive by deception. I swear I will never rent an Avis car again. Everyone should be cautious! Previously, I rented with Europcar in Norway and other countries; the price was always what I paid in advance, never like this!
Reviewed: July 11, 2017
Thorough car inspection at pickup and complete return procedures. The vehicle was in good condition.
Reviewed: August 14, 2020
Very smooth experience. We had some difficulty picking up the car as no staff were available at the actual area with cars but we found it eventually
Reviewed: September 24, 2019
Pas de soucis particulier. Il ont essayé (sans insister) de nous vendre une assurance complémentaire en nous disant que celle proposée par easyrentcar était une assurance française qui ne couvrait pas tous.
Reviewed: August 31, 2019
Europecar offered me Fiat 500L instead of Renault Megane or any other with similar size of trunk. Fiat has 450 liters trunk, but every other car on list of similar cars has more than 500 (520-550) liters trunk. So I was forced to pay over 150 euro extra for a Seat Leon with automatic transmission (they had only Fiats in this class of cars), because I was not able to pack my luggage to Fiat 500L. There were some other issues like for example no spare wheel in the car, or any tyre repair kit, what I found after couple of days. Luckily I didn't need it. You have to carefully inspect the car, because half of scratches are not on the list of damages in the document you get. Europecar has now totally different way of doing business, comparing with my previous experience with this company.
Reviewed: August 14, 2019
Average, they didn't give me the car I wanted. I rented a Mercedes but got a Skoda.
Reviewed: July 4, 2019
Number of managers at the moment of the car’s pick-up need to be increased. Waiting time of more than 1 hour.
Reviewed: October 9, 2019
Did not have the car that I requested. They said that Fiat 500 is too popular amongst thieves hence they gave us crappy Kia Picanto. The car was new but the motor was too small and not powerful enough. The pick up location is 10 minutes drive from Palermo airport. We had to call the pickup location and wait for 20 minutes to be collected. Then we spent another 30 minutes waiting for the car. All in all an average experience.
Reviewed: September 16, 2019
All fine except the long wait to pick up the car.
Reviewed: September 9, 2019
Counter staff tried to sell us additional insurance for 300 USD telling us that insurance we have bougt on easyrent car is not valid, what was not true. We did not buy it.
Reviewed: August 22, 2019
Avoid Optimorent (Autovia)! E.g. when you take away the car they tell you to touch with your fingers (!!) the bottom edge of the car for scratches. When you return they will blame you for minor scratches and try to steal extra money from you. If you can not avoid them, make detailed video on all parts of the car. Use mirror to check the bottom edge of the car. Is it funny? No, you will not laugh when they blame you for ‘damages’. They seem to be cheap but they will be very expensive at the end. Use other rental company to avoid problems!
Reviewed: August 20, 2019
La borne à l’extérieur de l’aérogare fixant lieux de rendez vous de la navette Green Motion pourrait être indiqué des l'intérieur de l'aérogare à la sortie.
Reviewed: August 5, 2019
Green Motion is an absolute scam in how they run their business. When we dropped the car off they went out of their way to find an issue with the car, and they did. We were charged an additional 81 euros for a hub-cap scratch. A scratch that I don’t think we did. We couldn’t argue much with them because we were off site and most likely they would not taken us back to the airport if we created an issue. Complete crooks!
Reviewed: July 1, 2019
Pick up takes forever. This is the only negative point i could report Car was excellent
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