Queeq was great.
Wouldn’t recommend target rent Italy to anyone.
Italy
Reviewed: Tue, Jun 28, 2022
About Target Rent Italy:5.0/10
No people carrier available on the day of arrival. Rude staff who didn’t think this was their fault and tried to give us 2 small cars - they didn’t appreciate this would be double the fuel and double the insurance costs. They initially refused to drop off a larger car at our premises but eventually agreed to this. Poor service. The large car dropped off was unclean inside and they tried to charge us a cleaning fee on dropping this off - we refused with photographic evidence of the lack of cleanliness of the car on receiving g it.
About QEEQ:10.0/10
Reply by Qeeq: Thank you for your comment. We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve their service. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!
The vehicle was in very poor condition, and after picking the car up I was shocked to realise it had done over 205,000 km which in my view is way beyond the useful life of an average car, let alone one a company is renting out (for a 9 day price that would probably go towards buying 50% of the car). The vehicle was so worn it lacked power in lower gears to the point it felt unsafe, and we were concerned there was a very high risk the vehicle could breakdown. We therefore used the vehicle a lot less than we had hoped to on our holiday. Overall this experience has left me thinking I would be highly unlikely to use this company in the future, or recommend it to anyone else.
Mida Rent,
The receptionist demanded a Credit Card with raised numbers and letters, then used chip and pin technology to process deposit. My euro Credit Card is chip and pin only, she nearly didn’t rent me the car!
“Overall decent experience other than the issue we had with the pick up location.”
About Target Rent Italy:8.7/10
Only issue was the regular pick up location was closed. We didn’t know about this till we had arrived at the published pick up location . Meant having to spend another 10-15 minutes to get to the temporary pick up point. Would have been good to have known about this is advance!
About QEEQ:10.0/10
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Queeq was great. Wouldn’t recommend target rent Italy to anyone.
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