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Last updated on: December 19, 2024
25Rental Locations
7Airport Locations
Map View of Car Rental Locations in Buffalo
Dollar
8.9/10
AVIS
8.4/10
Budget
8.1/10
Hertz
8.8/10
Alamo
8.8/10
Reviewed: July 3, 2024
I've rented from this BUF location several times. Dollar and Hertz share the same staff. The rental experience depends on your luck. There's one clerk who's extremely rude, making it clear that the reserved car is unavailable and you have to pay extra for an upgrade, or wait for a long time. Check out the reviews on Google Maps.
Reviewed: September 13, 2022
I had to wait for a long time since they didn't have a car available at the site, but the personnel was very nice and professional.
Reviewed: June 29, 2024
İt was a smooth pick up, my booking was upgraded to a little bigger car, since mine was not available.
Reviewed: August 23, 2018
Quite convenient. However, the lines are too long during peak times.
Reviewed: July 28, 2018
The front desk lady was very friendly. There was no Impala available, so they replaced it with a Taurus.
Reviewed: May 10, 2017
I believe this is the largest car rental company in the US, their service is really impeccable!
Reviewed: October 7, 2022
The drivers manual should be left in the car for information/operation
Reviewed: November 22, 2019
Customer service was very attentive, explanations were clear, and the wait time was short.
Reviewed: September 26, 2019
The wait time was ridiculous, however I was given complimentary fuel at the end of it so....
Reviewed: August 11, 2019
Both cars had damaged windows, but they were quickly replaced. It seems like the first car already had the damage when we received it, as there were marks on the glass.
Reviewed: September 7, 2018
Like: I have been researching premium SUV's for a long distance road trip for quite some time and every other company was at least $200 or more for a weekly rental rate. most amazingly was the gas mileage on a vehicle of that size which ended up being a 2018 Chevrolet suburban.
Dislike: The only negative was little to no washer fluid in the vehicle at pick up and unfortunately we did need to purchase some on our 13 hour trip.
Reviewed: May 4, 2016
The car pickup was very convenient, located just across from the exit of Buffalo Airport. The service was excellent, and the pickup process was very quick. Returning the car was also straightforward; you simply drive to the parking area on the basement level. Since the parking attendant had already left, I parked the car and handed the keys to the front desk on the first floor, where there's always likely to be someone. The staff just asked a few questions about the car’s condition and fuel level, and it was done. It felt great!
