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Rental Locations
Review
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Last updated on: April 24, 2025
7 Rental Locations
Pickup
Off airport location
Telephone
+18664342226
8.9/10 Very good
600+ ratings, 2 reviews
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Closed
Pickup
Airport Terminal Instructions COUNTER: AIRLINE PASSENGERS: When you arrive, claim your luggage in the baggage claim area on the lower level of terminal. Proceed across the street to our counter which is located on the 1st floor of the Ground Transportation Center. WALK-UP RENTERS: FROM I-90: follow signs to Buffalo Niagara Intl APO. Upon entering the Apo, follow the signs for Ground Transportation Center. Counter is located inside on the 1st floor. VEHICLES: Rental vehicles are parked one level down from the counter. Vehicles can be accessed by elevators or by walking 75 feet to the steps. RETURNS: Same as pick-up. AFTER-HOURS RETURNS: Available. Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.
Telephone
+17166326400 / +18005270700
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Upon arrival, please follow signs to the Rental Car Facility, located across from baggage claim. Proceed to the Enterprise counter on the first floor to obtain your rental agreement and vehicle keys.
Telephone
+18338135266
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
From the Baggage Claim area proceed across the access road toward the Car Rental counters. Please proceed inside to the counter to obtain your rental agreement.
Telephone
+18338135271
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Follow the signs to baggage claim. Proceed across the access road to the Alamo counter to obtain your rental agreement and vehicle keys
Telephone
+18338135268
8.4/10 Very good
500+ ratings, 3 reviews
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Closed
Pickup
All renters go to baggage claim. COUNTER: AIRLINE PASSENGERS: When you arrive, claim your luggage in the baggage claim area on the lower level of terminal. Proceed across the street to our counter which is located on the 1st floor of the Ground Transportation Center. WALK-UP RENTERS: FROM I-90: follow signs to Buffalo Niagara Intl APO. Upon entering the Apo, follow the signs for Ground Transportation Center. Counter is located inside on the 1st floor. VEHICLES: Rental vehicles are parked one level down from the counter. Vehicles can be accessed by elevators or by walking 75 feet to the steps. RETURNS: Same as pick-up. AFTER-HOURS RETURNS: Available. Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.
Telephone
+17166321808 / +17166315641
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
The store is located within the airport, walking distance only.
Telephone
+17166324774
Dollar
8.7/10
AVIS
8.5/10
Hertz
8.7/10
Budget
8.3/10
Alamo
8.8/10
Reviewed: January 22, 2025
I didn't get a RAV4. There wasn't an equivalent other than KIA EV6. Car was ok but the biggest issue for non US resident is availability of payment for charging. All the charging apps does not allow non US resident sign ups. Only network I found was electrify america which accepts credit card. BUT each charge was more than an hour with the queueing for the lot and then charging. Simply waste of my time and stressful rental. If you are non US resident get a gasoline car.
Reviewed: December 3, 2024
Very convenient. The car rental office is just across the street from the airport. Both pickup and drop-off are at the same location.
Reviewed: July 3, 2024
I've rented from this BUF location several times. Dollar and Hertz share the same staff. The rental experience depends on your luck. There's one clerk who's extremely rude, making it clear that the reserved car is unavailable and you have to pay extra for an upgrade, or wait for a long time. Check out the reviews on Google Maps.
Reviewed: January 28, 2025
First electric car rental. Did well in the conditions. Wiper fluid was not full when I got the car so driving back empty was an issue.
Reviewed: August 11, 2024
Very satisfied with no extra charges! Smooth car pickup!
Reviewed: June 29, 2024
İt was a smooth pick up, my booking was upgraded to a little bigger car, since mine was not available.
Reviewed: August 23, 2018
Quite convenient. However, the lines are too long during peak times.
Reviewed: July 28, 2018
The front desk lady was very friendly. There was no Impala available, so they replaced it with a Taurus.
Reviewed: October 8, 2024
Hertz remains reliable, with efficient communication and a simple pick-up and drop-off process, no upselling at all.
Reviewed: September 8, 2024
The service at the pickup location was average. At first, they gave me an electric car with the battery at 70%, claiming it was fully charged. When I raised the issue, their attitude was not great. Later, they switched the car to a fuel-powered one, but the fuel gauge was just at the line, not actually full, because when I topped it off, the gauge showed well beyond the line. However, the service at the drop-off location was quite good and very smooth.
Reviewed: November 22, 2019
Customer service was very attentive, explanations were clear, and the wait time was short.
Reviewed: September 7, 2018
Like: I have been researching premium SUV's for a long distance road trip for quite some time and every other company was at least $200 or more for a weekly rental rate. most amazingly was the gas mileage on a vehicle of that size which ended up being a 2018 Chevrolet suburban.
Dislike: The only negative was little to no washer fluid in the vehicle at pick up and unfortunately we did need to purchase some on our 13 hour trip.
Reviewed: May 4, 2016
The car pickup was very convenient, located just across from the exit of Buffalo Airport. The service was excellent, and the pickup process was very quick. Returning the car was also straightforward; you simply drive to the parking area on the basement level. Since the parking attendant had already left, I parked the car and handed the keys to the front desk on the first floor, where there's always likely to be someone. The staff just asked a few questions about the car’s condition and fuel level, and it was done. It felt great!
It takes up 41% of all car rentals. Top selected car types are: SUV, Small, and Large.
* Based on all bookings from Buffalo Airport (BUF) for the last 30 days.
Lowest rental rates at the Buffalo Airport (BUF) is USD 58.75 on average, and can go up to USD 133.81 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Tuesday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Buffalo Airport (BUF).
* Based on the scheduled pickup time of all bookings from Buffalo Airport (BUF).
Most customers book a rental car from Buffalo Airport(BUF) for 2 days, showing a short-term journey is popular.
One-way car rentals take up nearly 46% of the total bookings at Buffalo Airport (BUF).Out of it, besides New York, other top destinations : Montreal, Ottawa.
On average, Basic Protection costs USD 97.78 per day for SUV, USD 77.62 for Small and USD 122.72 for Large.
Do You Know?
No.1 Source Country
Customers from Italy choose Buffalo Airport(BUF) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Singapore prefer more spacious car models like and Ford Transit.
Quite a Planner
Israel renters like to plan much more ahead, they usually make the online booking 139 days before pickup from the Buffalo Airport (BUF).
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Customer Service
9.2/10 Excellent
300+ ratings, 2 reviews
View details
Closed