QEEQ provided an excellent service for a seamless rental.

Firefly works well.

Easy web and mobile tool

It was a long wait in the hot sun ... a water cooler would be good! The car was bigger/better than expected. No pressure to buy extra insurance, just asked if we had it and accepted it. Initially they wanted to charge an old-person supplement but accepted the letter I'd printed from Easy Rent saying there would be no extra charge. I was unaware of the 'service' charge for filling the car (it was full to empty policy) - and how anyone can justify 30euros to take a car to a garage and fill it up is unbelievable! Return was easy and we were told we'd get some cashback for the fuel that was left - I've no reason to believe otherwise but at this point (48 hours after drop off) nothing at all relating to this booking is showing on our credit card statement.

The staff were excellent, condition of car great and excellent value for money! Only comment I'd make is some guidance on the car itself would have been good - we struggled with the built in sat nav. We could have gone back to the counter and asked but as I had my own one with me we just used that.

Price drop did work!

I rented this car and chose firefly because of the Promotion of $1 a day. However, it turned out of that going from Spain to Portugal cost me €80, and an extra driver cost me €80. They also charged me some strange amount for gas. In total it turned out to be one of the more expensive car rentals in my life. The line was long, I guess I wasn't the only one who liked the promotion. The staff was ok, although they giggled and chatted a lot more than I thought was necessary. The returning of the car was a smooth and quick process, 10 out of 10.

The booking process as smooth and quick. No complaints here at all. Excellent site.

Provided us with a brand new car, excellent!