QEEQ provided an excellent service for a seamless rental.
Colin B
Spain
Reviewed: Tue, Mar 19, 2024
About Firefly:9.0/10
Good car and friendly service. As a small tip: at Seville a sign for where Firefly cars are hidden in the car rental car park would have been helpful. (it is passed all the other rental agencies, turn left and go to the very back of the car park and is not sign posted)
About QEEQ:10.0/10
Perfect! Please note the instructions for pick up could have included the comments I posted in the firefly section.
Was very busy at the counter so we had to wait for a bit. Nothing special. As always they tried to sell upgrades for insurance and car models, also nothing special. No problems at all with the check in procedure.
About QEEQ:10.0/10
Got an even better deal because of the Price Deal Applicator. It works for you when you are busy doing other stuff. Best feature ever!
The counter staff were very helpful on arrival and departure. The car was excellent and reliable. A perfect rental !
About QEEQ:10.0/10
First time on the website but will always be my first port of call from now on. Excellent rates and easy to use. Received an email reference extra charges for driving in France which were absolutely as we expected.
The pick up process at the firefly desk at Malaga airport was terrible. Unbelievably slow - over an hour wait - despite me completing all the details in the UK before we travelled. There should be some desks dedicated to prebookings and some for on the spot reservations. The staff desperately tried to sell me more insurance. When I refused, they tried to used scare tactics to add more pressure. After queuing in the airport, I then had to go to another office in the carpark to collect the keys. Having been travelling with three children from 3:30 am, not ideal at all!!
About QEEQ:8.0/10
Very easy to use and book online and very cost effective.
Les loueurs sur place obligent à prendre une assurance tous risques non prévue dans le contrat.
Je m'étais assurée avant de partir de savoir s il y aurait des frais supplémentaires et une personne EasyRentCar m'a confirmé que je n aurai rien à débourser de plus que le carburant.
Or l assurance toys risques obligatoire vendue par le loueur augmente la valeur du véhicule de 20 euros par jour ce qui est scandaleux.
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QEEQ provided an excellent service for a seamless rental.
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