CAR RENTAL REVIEWS ON ENTERPRISE IN COLOGNE

They are amazing, I always rent their cars

So easy to use and always letting me find the best prices for the cars

Just perfect! I needed to wait a little bit but then experienced great customer service. I allready did two other bookings at the same station within a few days of returning the car.

smooth process. Everything works well.

The condition of the car was excellent, 12000km, the model was upgraded, but it wasn't a free upgrade - they did charge extra for the model upgrade. However, the fee wasn't very high and was acceptable. Returning the car was very smooth and the paperwork was simple. I just don't know when the deposit pre-authorization will be refunded!

Very satisfied

The guy at the counter said there were no manual cars available, so he upgraded me to an automatic. After completing the paperwork, he personally took me to the car and explained all the road signs.

Picking up the car went smoothly and was convenient. It wasn't in the city but in the west of town among a bunch of car dealerships. We asked some local people for directions.

Just perfect. Great customer experience.

Just perfect. Great customer experience.

Everything perfect.

Everything perfect.

The overall process was quite smooth, the only issue was having to walk a few hundred meters to pick up the car.

Great rental experience

Great rental experience

Finding the ENTERPRISE in Cologne was very difficult; it's inside a car market, not by the roadside. It was snowing on the day of pickup, but since there was no line, the process was very quick.

Like: Quick process for picking up and returning car. Helpful staff and good value for money.
Dislike: As all new cars come with GPS as standard it should not be classed as an extra cost in car rentals.

Not bad, no need to queue