CAR RENTAL REVIEWS ON EASIRENT IN FORT LAUDERDALE

The car had many marks, tape residue on several doors, scratches etc which the guy going with me said did not matter. I took pictures of it all including a popped out piece of plastic on the front side which meant the car had been in an accident (This comes back into play later). The interior was fair but it had sticky places which I needed to clean. When returning the car another piece had popped a bit and they said the car had been hit. I filled out an accident report and stated no accident and that the car was already banged up when I picked it up. Waiting to see if they follow up on this or let it go. I also informed them that the brake peddle was hitting bottom sometimes on my last day driving and that they may be failing. I hope they to look into it. Lastly, the day after I returned the car I started receiving calls saying that the car had not been returned and it was going to be reported stolen. I had to make several calls to get the whole thing sorted (To be accused of theft, crazy).

Management actively supports counter staff solving clients' issues. Good team work.

Efficient platform. Pricing could be more competitive.

Not located at airport Returned early due to early departure due to Hurricane Dorian but no refund Additional $170 charge to add additional driver How do you calculate overall score as 2 when everything is checked as a 1? Car was stained Shuttle van was dirty Pickup place at airport difficult to find Attempt to charge $10 for tolls / upon refusal threaten to charge $25 per toll if I didn’t pay the $10/day Required personal insurance coverages page (who carries that?) or force to take Easirent insurance. Not a bargain with added charges. Never again I will only deal with known, reputable companies in the future.

Better cars

Great service

There was a long wait for the shuttle to pick me up. And it was not quick to get the car either. Staff was good. The computer was slow and the slowed down the process of renting. There was no windshield wiper liquid! that was really problematic. The car did not have a full tank of gas either.

Exelente servicio y muy recomendado.

Первая машина при наборе скорости начинала вибрировать и руль сильно трясло, поменяли без вопросов, но следующая машина была старее. При получении автомобиля очень настаивали на оплате дополнительной страховки, сказали, что без неё не отдадут автомобиль, мы ее оплатили, но через 2 недели нам на карту пришёл возврат этой непредусмотренной суммы.

I booked a medium SUV and got small SUV

I booked a medium SUV and got small SUV

Really easu to use site and simple and quick at pick up and drop off. will use again!

Counter staff helpfull. Good team work.

Very good platform.

the car was good, it needed a good wash though.. there were only 2 people working during registration and i had to wait awhile.

no problems

Yes it gets Confusing from with the pick it up and wait to drop it off because if you check on the GPS it’s sending you to your previous location and that the new location even though it’s like five minutes away but it would be appreciated if you take out the old address from your GPS system

I found the staff at Easirent to be helpful, courteous and efficient, from the driver who picked us up at the airport within minutes of being called, to the desk agent who processed the paperwork and had me in a car in very few minutes. The return was just as efficient. In fact, the driver checked the car in and then immediately drove us back to the airport. I could not ask for more efficient and courteous service - and the cost of the rental was excellent, too.

Easyrentcars is my "go to" car rental site. Over the past 3 years they have consistently given me some of the best car rental rates of any on line agency. Also, their customer service is excellent. They answer the phone and respond to emails in a surprisingly timely manner. Kudos to Easyrentcars.

The vehicle met our needs.

Excellent service

Counter staff helpful / good teamwork.

Smooth process / many benefits.

Nice new location. Friendly and attentive service. Clean car.

My favorite online car rental agency.

No

No

Professional & helpful counter staff. Management actively engages in solving clients issues. Good team work.

Decent booking platform.

Counter staff professional and helpful.

Efficient booking platform.

I would like a final statement. Good courteous service and quality auto