les gens de goldcar sont des voleurs !!!!!!
ils nous ont "lesté" de 500€ sous pretxte que notre carte de credit n'est pas valable !!!!! impossible d elouer la voiture sans prendre une assurance !!!
DES VOLEURS , UNE ARNAQUE !!!!
plus jamais je ne fais affaire avec eux
Worst rental agency so far. refused all my cardfs though i had mastercard, visa and AmEx. They ahd been accepted all over the world but they refused it, pretending they couldn't charge the guarantee (debit cards). A fingerprint would do the job, but they forced me to take the extra insurance and pre-fuel, engaging a 400+€ extra-fee on my holiday.
Car : Lancia Ypsilon was rubbish. No power at all 69HP
Car was dirty (but you can return dirty as well - so no problem).
Its really hard to find pickup point on Cagliari airport.
Instead of Fiat 500 we received Pegueot 208 (its still the same car class).
Please remember to check vehicle condition because not all of scratches, dents and windscreen dents was included in car documentation prepared by the rental company.
I got there 40 minutes before the scheduled time for pick up of the car, and i went straight to the counter because there was no line. They told me it was too soon, to come back 10mins before. So I went to a walk, and i got there like they said, 10min before... and then, I had to wait almost 1h because it were ther a line already and i had 5 persons ahead... so i think they should have taken care of my rental when I got there, even if I could only got the car at the scheduled time, at least the contract and the payment was already made.
Difficulté à trouver le bureau Goldcar
Énormément de monde ticket avec numèro
Personnel sympathique mais ne parlant pas français et peu l'anglais!!!
Attente = 1 heure 30 mn !!!!
Incompréhension/aux couts demandés
en plus
J'avais opté pour assurance maximale
mais on me demandait de payer + de
257 euros pour assurance multi risques
J'ai du faire 1 carte de 1200€ caution + 157€ ???
je n'ai pas réussi à savoir pourquoi
Je ne sais pas ce qui sera prélevé en final
et vous contacterai auquel cas
Sinon j'ai eu 1 Fiat Tipo donc supèrieur à ce que j'avais demandé ???
A la restitutionil m'a été précisé que tout était ok
Je suppose donc ne pas avoir de frais suplémentaires
Au final expérience peu satisfaisante
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Barrt
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