CAR RENTAL REVIEWS ON HERTZ AT CAPE TOWN AIRPORT, CPT

the car provided was not the same and slightly smaller than the option chosen

There was an issue with the booking.

Attentive service, convenient procedures, and easy return process.

We paid extra for aRenault Kwid because of the length of the rental. Instead, we were given a Datsun Go. No explanation for the change.

Like: Upon arrival I walked into the Hertz section of the car rentals and I got helped immediatly. Friendly agent. Very helpful person at the car itself. Gave me the tip to photograph all dents and scratches and also advised me to put my luggage + my handbag in the boot to avoid any trouble at the robots.
Dislike: The boot of the car had been smashed by a previous user. The lock of the 5th door didn't function properly. Fortunately my journey was short and I didn't have to stop at many robots because the door had opened and all my luggage + my handbag were exposed and for grabs. This car shouldn't have been rented out without fixing it.

Absolutely satisfied

Ordered a 3 door Mercedes but was handed a four Ended up paying more at till than I was supposed to

When I arrived at the store, I had to wait until they finished serving the European customers before they attended to me.

Busy, fine

cheapest I could find, again

Mediocre