CAR RENTAL REVIEWS ON WOODFORD AT CAPE TOWN AIRPORT, CPT

Had to wait nearly a hour even though there was only 3 people in front in the queue. The whole process it way too long and the counter staff where so slow.

I appreciate it sits within the ECONOMY category but the Renault Qwid is just a terrible car! I would expect this to be sitting in the lower MINI category.

Like: Quick, efficient and affordable.
Dislike: I hired a Mercedes c class and got a BMW X1. I assumed I would get at least a car of the same make.

Although I booked months in advance you did not have the SUV which I orecered because my wife needs a tall car. We had to take a very small Toyota At least you promised a 50% refund. Very good customer service. We will book next December when we visit again

Good

Did not get the car I reserved. Needed the large suv. Got one much smaller.

All good.

Excellent car condition, very friendly staff.

Very easy to book and accommodating .

Great service, Car was basic (no radio/bluetooth) but that's fine for south Africa! Note- they require licenses that show an issue date of at least 3 years, which could be a limitation for Canadian licenses for example which don't show the original issue date. Nonetheless the counter staff were very helpful

Neutral. The tire pressure was not balanced when renting the car, and the tire warning light was on. The staff didn't know what it meant.