CAR RENTAL REVIEWS ON HERTZ AT BERLIN TEGEL AIRPORT, TXL

1. Charged an extra 50 euros for overtime due to flight delay, which is very excessive. It was about 1 hour. 2. Overcharged. 3. Deliberately did not provide the reserved model, claiming the order was too cheap.

The service was excellent. We arrived late, and even though it was after their closing time, they waited for us. We had to switch vehicles because we didn't have two credit cards, but we were still very satisfied. Highly recommend!

Picking up and returning the car was very simple and quick. No upselling of insurance, very good!

Overall service was quite good, and the communication was very patient.

Good car, clean, great service

Pretty good, the procedures were very fast.

The staff of Hertz at TGL airport were very helpful and considering. They even gave a higher level car when they noticed my renting duration which was very thoughtful. Pickup was very easy, Drop off was also perfect. The one thing which could be better was that Hertz drop off location in the parking was not very clear.

The Easyrentcars was very useful to find the perfect service and it worked easily. Will definitely use the service again

Car with foreign plate no. and a lot of damages. Some of the damages were not recorded before I picked up the car.

I booked a Mercedes A Class however Car was a VW Golf.

The service attitude was very good and the efficiency was high.

The staff had a very good attitude and were knowledgeable.

Informed that the rented model couldn’t be returned in Italy, had to change the car last minute