CAR RENTAL REVIEWS ON RECORD GO IN MALAGA

Everything was good

Collection of the car always takes too long at Malaga Airport, Record have approx. 10 counters but only ever use one or two?? The Self serve machine is only used when it suits Record...

Easy to use and very competitive hence why I use the site

I booked a jeep renegade but was given a citroen car. I was very happy with the car but I would not class it as equivalent to the renegade.

Dirty car scratched rude staff overcharged on pickup. flagged previous damage on return AVOID

We had a terrible experience and got scammed by Record Go. We first waited an hour and twenty minutes in the line at the counter, on arrival. When it was our turn, they refused our Amex while on the QeeQ reservation the AMEX icon was shown to mention they accepted it (with a cryptic barely visible small print that some insurance was needed) They then made us take an insurance that was 3 times our booking price for a week! The most infuriating was that they accepted debit cards (which we had too) but the staff at the counter, even if they knew we wanted to try any other solution, didn't even mention it, to make sure we paid the high premium! This was a scam. And it's unfortunate because the rest of the service was good.

I love Qeeq.com, and its ease of booking and finding the best car options, including specially 2 features: the car being cancellable until 48h before the pick up, and auto-rebooking when the price drop. The help desk is also really helpful and fast to answer, this is perfect service.

Great service, great car. Everything was smooth and easy.

Terrible customer service and unhelpful rude staff.

quick good fast

good

They made me pay for pre-existed damage! I have the case opened by qeeq on that matter. Beware of these scammers and always make them document every scratch and dent before you wheel out.

Staff when picking up and dropping off the car were very impolite. No customer care whatsoever.

Good services

The wait for the car was unacceptable, especially as the wait was only to be directed to an electronic machine to enter my details myself. No apologies made for the wait, and limited instructions on how to return the car. I did get a free upgrade to a bigger car, however a bigger car in Malaga town centre is not that easy to fit into the tight spaces. It was very good value for money though at only £4.50 for 6 days, can't complain about that! Drop off was quick and easy, and thankfully all the car rental drop-offs are in the same place in the airport.

Overall, it was quite convenient and good.

Car had much more damage than the check sheet displayed. This was communicated to the company but no reply was received. Car was easy to find and drop off so experience was smooth on the whole

It's okay.

Tire pressure was abnormal, but they didn't provide a replacement car. The staff said it was a false alarm from the circuit. Managed to drive it for a week.

No queues: no hard sell on insurance excess cover; great

Easy booking and cheapest we could find

No major issues

Excellent Cars and service but always line up

Amazing service

Todo perfecto , el coche tenia algunos arañazos cuando lo cogí, pero no supuso ningún problema.

Servicio perfecto y sin ninguna pega que poner.