CAR RENTAL REVIEWS ON EUROPCAR IN CARDIFF

It was a brand new Ford Focus with delivery mileage on it and it was great. Thank you

I booked the car late one evening for the following morning and was a little worried it wasn't going to be there as I was booking through a third party website. I needn't have worried. The whole thing was incredibly painless. Thank you.

Queue was quick, British service is always reliable.

The woman who greeted me at the desk at Europcar was extremely rude and inappropriate . However the woman who I dropped the car off with was lovely .

The counter staff were excellent, friendly and extremely helpful

Our rental was from Cardiff Airport - unfortunately not the largest airport, therefore a little understaffed. Through no fault of the staff member, he was on his own to process Pick-Up's, Returns, Cleaning and all other related duties at a car hire counter. In my opinion Europcar should have a minimum of 2 members of staff on duty at all times. As always, the vehicles available are excellent, the rental process simple and effortless - will always use Europcar if price allows it

As always, a simple and easy way to save money on car rentals. Only one slight moan - I'm requested to 'upload' rental agreement//Invoice after rental has been completed to gain QEEQ Points, This should not be necessary and be done away with, points added automatically. A small moan on an otherwise excellent website service

Charged an insurance fee I was not expecting. Advertising price was not honest. Im on a low income and the extra money I’ve had to fork out unknowingly will now affect me all month. Money I would’ve spent on my families food shop for the month is now completely gone!

Inform customers of changes to the car. Ordered an automatic, got a manual. Still no reimbursement of the difference.

You were the best part. Will be using again.