CAR RENTAL REVIEWS ON INTERNATIONAL AT MANILA INTERNATIONAL AIRPORT, MNL

Like: Price

Like: When we were looking for the International car rental at the airport, nobody knows that this is National Car Rental. Fortunately, the staff was the one who find a way to look for us. We felt relieved and satisfied with their customer service performance, both the counter agent and the dispatcher/checker. With this experience, we are extending our rental for another 12 days.
Dislike: I hope that super insurance should be more affordable or even free for returning renters like us.

Like: The employees are very efficient, helpful, and easy to deal with.
Dislike: None at all.

The only thing that I did not expect to happen was I waited too long to get the car.It wasn’t ready when I arrived.I was expecting that when I showed the booking confirmation I signed and get the car key.

The only thing that I did not expect to happen was I waited too long to get the car.It wasn’t ready when I arrived.I was expecting that when I showed the booking confirmation I signed and get the car key.

The only thing that I did not expect to happen was I waited too long to get the car.It wasn’t ready when I arrived.I was expecting that when I showed the booking confirmation I signed and get the car key.

The office is located in terminal 1 arrival. however, if you are coming from out of the airport, it is bit difficult to access the office. it is basically not allowed to walk in the arrival without flight ticket. The car is parked in the terminal 2 taxi parking area, therefore, the office driver druve you to terminal 2, which was very incovenient. when im returning the car, there is no one waiting at the parking in terminal 2. so, i needed to call to the office in terminal 1. spent more than a hour to return the car.

Like: Good service, fair price, good car, friendly staff, uncomplicated
Dislike: nothing. everything was just great

Like: Employees are friendly
Dislike: N/A

Car not clean.

The rental staff were nice, but during the return, the tire valve broke and I had to get someone to change the tire, costing me 200 pesos which the after-sales service demanded from me. I refused firmly because I had already paid 300 pesos for the tire change, and nobody reimbursed me. In the end, the matter wasn't pursued further.

very accomodating staffs & could have been better if they close late for late flight arrivals, thanks.

i don’t think so.