The only thing that I did not expect to happen was I waited too long to get the car.It wasn’t ready when I arrived.I was expecting that when I showed the booking confirmation I signed and get the car key.
The rental staff were nice, but during the return, the tire valve broke and I had to get someone to change the tire, costing me 200 pesos which the after-sales service demanded from me. I refused firmly because I had already paid 300 pesos for the tire change, and nobody reimbursed me. In the end, the matter wasn't pursued further.
The only thing that I did not expect to happen was I waited too long to get the car.It wasn’t ready when I arrived.I was expecting that when I showed the booking confirmation I signed and get the car key.
“accessibility to the office was inconvenient. but the car condition was perfect.”
About INTERNATIONAL:8.7/10
The office is located in terminal 1 arrival. however, if you are coming from out of the airport, it is bit difficult to access the office. it is basically not allowed to walk in the arrival without flight ticket.
The car is parked in the terminal 2 taxi parking area, therefore, the office driver druve you to terminal 2, which was very incovenient. when im returning the car, there is no one waiting at the parking in terminal 2. so, i needed to call to the office in terminal 1. spent more than a hour to return the car.
Like: Good service, fair price, good car, friendly staff, uncomplicated Dislike: nothing. everything was just great
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View more >Dislike: nothing. everything was just great