BUDGET CAR RENTAL REVIEWS IN ISRAEL

שרות מזעזע, לא מתייחסים ללקוח כלל.

The vehicle was excellent service above the expected

Substantial added payments required on extra drivers (6$ per day per extra driver) whereas it has become standard to be included. Rental counter staff were not aware we have already purchased insurance. VAT was a substantial amount added on top of the rental amount. In the end we paid over 1000₪ for an initial rental amount of ~550₪.

as expected

The car was good but getting it took too long even though there were no other customers.

It's good, the prices are very much worth it. The only things that are annoying is that it constantly pushes you to get the diamond subscription and that the search settings are not very clearly visible.

Car was Kia picanto auto small but adequate to cope with 4 adults on a trip of 100mikes

Seems ok but didn’t get upgrade so not sure of the benefit of added payment

Their customer service is very poor and they have charged me VAT on the VAT meaning extra $17 and they refused to even listen to their mistake or trying to resolve it, blaming QEEQ for not giving them the correct information and therefor charging me extra for no reason.

The vehicle was dirty, besides - everything was fine

staff a bit ruff at desk, few minute que but you get what you pay for

amazing

Nobody has warned me that rental at budget from the airport is only for tourists. Spent extra hour to take a car from another budget's office. The employee at airport wasn't helpful.

Everything was OK, very quick car return

Very friendly and helpdull customer support. Well done!

Perfect job

Easy n smooth

Overall good

There were a lot of upsells, including insurance and returning the car with an empty tank.

very decent for the price, and no crazy hidden fees, second driver was onjly three dollars a day..

Catastrophique PLUS JAMAIS, ils ont voulu m’obliger a prendre une assurance de 24 dollars par jour, alors que j'avais donné la preuve de mon assurance carte première, ayant refusé leur assurance et après plus d'une heure de discussion, je n'ai pas pu récupérer mon véhicule car je n'ai pas cédé à leur obligation de prendre leur assurance, j'attends maintenant que l'on me rembourse ma location.

תודה רבה על הכל. פשוט לשכור במחיר מדהים. חוויה לכל הטיול.

Car was very dirty inside and out and this was a disappointment for me. There was food remnants on the seats inside. Outside windscreens were very dirty as well and vision was difficult as a result - front and back. On questioning the staff at Budget Jerusalem when picking up car I was informed that they didnt' have time to clean the vehicle.

car

car pick up a difficult walk to get to and from, sorted out a problem well and efficiently half way through the rental period. mostly polite and helpful

When we arrived to collect the car the aeroport office was closed. Getting hold of a member of staff proved very difficult. Eventually they sent a van to collect us and take us to their depot. It was a very frustrating experience

Good