I waited in line for 40 minutes, and when it was finally my turn, they said the car wasn't ready yet. I had to wait another 40 minutes. This was quite inconvenient, and the line was also very long. But at least they gave me two nice cars, both brand new Lincoln Corsairs.
“Wasn’t a great experience as the car broke down and no help.”
About Budget:8.0/10
Car broke down. Battery flat and warnings up on dashboard. Tried to call Budget road side assistance but got nowhere. Tried to call drop off point but no response. Couldn’t get the car back on time because of this. Ended up paying someone to jump start me and finally got the car to an alternate drop off point. Fella there was very helpful.
Waited an hour and 45 minutes at check in, and then waited 45 minutes for a car. And I didn't get the car class that I asked for. I specifically asked for a compact and they gave me an SUV.
Horrific experience.
“BUDGET = voiture sale et en très mauvais état. Pneus lisses !!!”
About Budget:5.0/10
Voiture ne correspondant pas à la catégorie réservée, sale et vieille avec des pneus lisses et de marques différentes. J'ai du changer deux fois de véhicule avant d'en avoir un de la bonne catégorie !!!
The car was absolutely amazing, very clean and safe, a new car with only 10k miles. The Pick-Up process was very easy and a delight. The lady on the counter was lovely and made the process simple and very fast. The whole process took about 15 minutes.
About QEEQ:10.0/10
QEEQ made the booking process so easy and simple. I loved it, and the price was great. I'm definitely keeping the app installed on my phone, and I'll resort to QEEQ again when needed without any hesitation.
Car was great. EWR new car rental arrangements aren't the greatest.
Only one staff menber was available for Avis & Budget till nearly my chance, so there was more waiting time.
Staff service was very proffesional. Great.
“Bad expeience and not match my order expectation”
About Budget:4.0/10
The car was very noisy and when noticed it was too late and far to return to replace. It appears that had been used extensively before, almost 100,000 miles. I was busy in my business purposes and short in time to call or replace it during the trip
Also the size of it was seem smaller and not at the level in the order of mid-size SUV.
About QEEQ:7.0/10
I communicated with your whatsapp channl which was responsive.
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