CAR RENTAL REVIEWS ON BUDGET IN NEWCASTLE UPON TYNE

Staff at Budger were superb. Friendly and efficient and every understanding even though I was 2 hours late to collect me car.

As always QEEQ worked brilliantly. No complaints

As always, the staff at BUDGET NCL Airport so pleasant and friendly. Cannot fault their customer service.

All good, but the petrol was not full when received and had to return full to avoid conflicts later.

Qeeq is great having using it for the last few years.

Quickly and efficiently dealt with both when collecting the car and when returning it.

As always offered a very good price.

The service was warm and friendly. Quick pick-up and easy drop-off. The car was new, having only traveled 3600 miles, and was in great condition.

Quick, friendly service.

I booked for Mercedes Benz E class but I got C class. I should be getting the car of the similar class but got a lower class car. Except for getting the lower class car, the car itself was in very good condition and super clean. Staffs were helpful and kind though there were mistakes when returning the car ( I only drove 330 miles but the staff mistakenly calculated that I drove more than 1000 miles but it was corrected and sorted out fast. So no problem).

Budget was fine, the only issue I had with Budget was the car completely smelled of smoke for the entire time I had it, if it wasn't for the fact it was all they had in my category I would have changed it.

Qeeq made an error and actually booked me in a lower category than what I paid for, this was however corrected at the Budget Car Rental Office with speaking to Qeeq over the phone, Qeek agreed to pay the extra charge to correct the category and I eventually claimed the money back with minimal effort from them a couple of weeks later. Very good 'instant' customer service from Qeeq on the phone.

Although not the car we booked, it was sufficient for our needs and very economical. Pick up and drop off was very easy, with online check-in.

Great platform. Good price for rental and insurance, bearing in mind my age. Will definitely book with you in the future.