CAR RENTAL REVIEWS ON THRIFTY AT NEW ORLEANS AIRPORT, MSY

After using five or six car rental companies in the US, T is undoubtedly the worst. Starting with the rogue-like booking method: the price was cheap when booking, but later they forcefully added third-party insurance, claiming you can't drive without it. Then why allow bookings in the first place? As for the car quality, this company probably has the worst in the entire US. Not a single car had less than 10,000 miles, and they were all the lowest configurations.

The Car worked out great for us. We were travelling with a lot of luggage and were able to use the trunk space effectively and seat three of us comfortably.

Overall no issues were encountered. Car Rental prices are through the roof currently and QEEQ finding this deal was very helpful.

Smoothest car hire experience ever! And brand new car. Can't fault it!

Great service! Once you complete the paperwork, they tell you the parking spot number. You just go upstairs to the parking lot and drive away on your own. However, the waiting time is incredibly long! There are more people here than at other rental companies nearby. It seems to be because their system shows it as within walking distance from the airport, which it is not! All rental company counters are outside New Orleans Airport and require a shuttle bus to a unified rental building.

My cost was listed on my (electronic) invoice once I finished providing my credit card information when I reserved the vehicle via your website. I added a 2nd driver at the counter, (no problem with that cost) however, another $40.00 ++ dollars was added when I picked up the vehicle.

The cost increased at the counter when I picked up the vehicle. $40.00 dollars. I should have argued over the additional cost however, I just paid it and let - it - go as a learning experience. I was disappointed.

i asked for a Nissan rogue but was givin a different car I own the rogue but was happy with the car I was givin I am thinkin about trading my rogue now because of the whole experance thank you !

Had to use Hertz as Thrifty was shut. Got offered. Mini van at first which we refused. Then got given a Nissan Rigue.

All good. Would use again.

Very clean car and helpful staff. Great experience.

Very easy to book. Great deals!

MSY is one screwed up airport. They have changed the airport configuration so that you must shuttle to the same pick up location that we walkable. Added 20- 30 min to the trip. Long line at Thrifty and no cars ready. Took 1 hr 45 minutes from landing to leaving airport.